Accounting Solutions & Customer Success Manager

Campfire
San Francisco
Workplace: OnsiteFull timeUSD 100,000 - 130,000 annuallyFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Problem-solving"]

All-in-one role bridging customer success and accounting software implementations for Campfire’s ERP platform. You’ll lead ERP deployments from kickoff to go-live, migrate data, train users, and serve as the primary contact for implementation and post-go-live periods while driving adoption and collaborating with product/engineering to feedback customer needs.

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FursaFursa
Campfire
Campfire
1 year ago

Accounting Solutions & Customer Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

All-in-one role bridging customer success and accounting software implementations for Campfire’s ERP platform. You’ll lead ERP deployments from kickoff to go-live, migrate data, train users, and serve as the primary contact for implementation and post-go-live periods while driving adoption and collaborating with product/engineering to feedback customer needs.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Lead the ERP implementation process for new customers, from kickoff to full go-live.
  • •Migrate customer data from their previous accounting software based on client requirements
  • •Provide training sessions to ensure users are proficient with the software.
  • •Serve as the primary point of contact for assigned accounts, for both of the implementation and post-go live periods.
  • •Drive feature adoption and identify growth opportunities within existing accounts.

Pay and Benefits

Salary: USD 100,000 - 130,000 annually

Key Requirements

  • •2+ years of experience in accounting audit, accounting or finance or 2+ years of experience in customer success, implementation, or account management
  • •Bonus: at least 1 year of experience with ERPs (Quickbooks, Xero, Sage Intacct, Netsuite)
  • •Strong technical aptitude and ability to quickly learn new software platforms
  • •Intermediate-level Microsoft Excel/Google Sheets skills
  • •Bachelor's degree or equivalent experience in a relevant field
Experience:2+ yearsAccountingFinanceERPCustomer success
Education:Bachelor's
Skills:CommunicationInterpersonal skillsProblem-solving
Tech Stack:ExcelGoogle SheetsERPQuickBooksXeroSage IntacctNetSuite

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Campfire
Campfire provides a platform for hosting immersive virtual and hybrid events, combining ticketing, networking, interactive sessions, and audience engagement tools to help organizers create memorable online and in-person experiences.
Industry: Events & Live Entertainment
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Website