Strategic Account Manager

Talos
New York
Workplace: HybridFull timeUSD 200,000 - 240,000 annuallyFunction: Customer Success & Account ManagementExperience: 7+ yearsSkills: ["Relationship building","Executive communication","Stakeholder management","High agency","Structured discovery"]

Own Talos’s most strategic institutional client relationships and drive account plans, expansion theses, and net-new opportunities. Lead structured discovery across end-to-end trading workflows (OMS/EMS/PMS, allocations, settlement, and post-trade), identify executive sponsors, and shape Talos’s product inputs. Operate as a high-agency individual contributor—aligning Sales, BD, Product, and Executive stakeholders and maintaining accurate Salesforce records.

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Talos
Talos
23 hours ago

Strategic Account Manager

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Last checked: 2 hours agoStatus: Live

Job Summary

Own Talos’s most strategic institutional client relationships and drive account plans, expansion theses, and net-new opportunities. Lead structured discovery across end-to-end trading workflows (OMS/EMS/PMS, allocations, settlement, and post-trade), identify executive sponsors, and shape Talos’s product inputs. Operate as a high-agency individual contributor—aligning Sales, BD, Product, and Executive stakeholders and maintaining accurate Salesforce records.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a defined book of Talos’s largest strategic accounts and maintain rolling 12-month account plans (stakeholder maps, product footprint, white space, and expansion thesis).
  • •Get ahead of client technology decisions across OMS evaluations, custody transitions, and settlement/clearing infrastructure upgrades.
  • •Build relationships across trading desks, technology, operations, finance, risk, and C-suite; identify executive sponsors; and run structured discovery to translate workflows into product opportunities.
  • •Identify and qualify expansion opportunities across product lines and business units, prioritizing the expansion pipeline and driving net-new opportunities through the commercial process.
  • •Serve as the primary bridge between strategic client requirements and Talos’s product organization; align internal stakeholders around opportunities and maintain accurate Salesforce records.

Pay and Benefits

Salary: USD 200,000 - 240,000 annually
Equity and Bonus:Equity
Perks:RetirementPaid LeaveHealth InsuranceParental LeaveWellness Stipend

Key Requirements

  • •7+ years in strategic account management, enterprise sales, or client coverage in a technology vendor, financial institution, or institutional digital asset platform.
  • •Experience working with or selling to asset managers, hedge funds, institutional brokers, or global investment banks (buy side or sell side).
  • •Fluency in institutional trading workflows (OMS, EMS, PMS), including order management, execution, allocations, settlement, and post-trade processes.
  • •Ability to navigate complex organizations and build relationships at multiple levels without formal introductions or authority.
  • •Proven ability to identify account expansion opportunities and convert them into commercial outcomes with high agency.
Experience:7+ yearsStrategic account managementEnterprise salesFinancial servicesInstitutional digital assets
Skills:Relationship buildingExecutive communicationStakeholder managementHigh agencyStructured discovery
Tech Stack:SalesforceOMSEMSPMSGTM

Company Brief

Talos
Provides institutional-grade trading infrastructure and technology for digital assets, offering order execution, risk management, connectivity, and API-driven workflows for cryptocurrency market participants.
Industry: Fintech Infrastructure
Website