Financial Center Manager Associate

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Leadership","Communication","Coaching","Decision-making","Customer focus"]

Participate in a comprehensive onboarding and rotation program across Operations, Sales & Service, Lending, Small Business, Preferred, and Management to prepare for a Financial Center Manager role. Build memorable customer experiences by deepening Consumer and Small Business relationships, performing Financial Needs Assessments, and using a consultative sales process to identify needs and recommend solutions. Source, develop, coach, and lead a team aligned to core values and support the community, while following ethics and conduct policies.

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Fifth Third Bancorp
Fifth Third Bancorp
1 day ago

Financial Center Manager Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Participate in a comprehensive onboarding and rotation program across Operations, Sales & Service, Lending, Small Business, Preferred, and Management to prepare for a Financial Center Manager role. Build memorable customer experiences by deepening Consumer and Small Business relationships, performing Financial Needs Assessments, and using a consultative sales process to identify needs and recommend solutions. Source, develop, coach, and lead a team aligned to core values and support the community, while following ethics and conduct policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Complete the FCMA roadmap and onboarding activities through program completion, including the Consultative Selling Skills Certification
  • •Develop strong Consumer and Small Business customer relationships by delivering a memorable customer experience
  • •Maintain working knowledge of products, services, processes, and internal resources to guide and lead the team
  • •Use the consultative sales process to identify financial needs and recommend appropriate solutions
  • •Source, develop, coach, and lead a team aligned to core values; support a One Bank culture and community activities
Travel: Low travel

Key Requirements

  • •College degree or two (2) or more years of leadership experience in a sales environment
  • •Ability to analyze credit and financial information
  • •Capable of executing and coaching sales activities
  • •Exhibits business acumen and demonstrated ability to make sound decisions
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Experience:SalesConsumer bankingSmall business
Skills:LeadershipCommunicationCoachingDecision-makingCustomer focus
Licenses:NMLS
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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