Customer Success Manager - US EST
United States
Workplace: RemoteFull timeUSD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Emotional intelligence","Problem-solving","Relationship management"]Customer Success Manager at Kentik will own the end-to-end customer experience for a book of business, from onboarding and adoption through renewals and growth. You’ll collaborate with Post-Sales Engineers, Account Executives, and product teams to ensure customer outcomes, manage risk, identify expansion opportunities, and act as a trusted advisor with strong emotional intelligence in a fully remote, US-based role.
