Business Analyst - instashop

Delivery Hero
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsSkills: ["Analytical thinking","Problem-solving","Structured thinking","Communication","Stakeholder management"]

Use SQL and analytics techniques to evaluate growth and business performance, analyze customer behavior, and identify trends, gaps, and opportunities. Partner with Commercial, Marketing, Operations, and Product teams to define KPIs and deliver commercially relevant recommendations. Build dashboards and recurring reports using BI tools, support forecasting and scenario modeling for new initiatives, and apply generative AI to accelerate, automate, and improve analytics workflows.

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FursaFursa
Delivery Hero
Delivery Hero
2 days ago

Business Analyst - instashop

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Last checked: 3 hours agoStatus: Live

Job Summary

Use SQL and analytics techniques to evaluate growth and business performance, analyze customer behavior, and identify trends, gaps, and opportunities. Partner with Commercial, Marketing, Operations, and Product teams to define KPIs and deliver commercially relevant recommendations. Build dashboards and recurring reports using BI tools, support forecasting and scenario modeling for new initiatives, and apply generative AI to accelerate, automate, and improve analytics workflows.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Analyze business performance across growth, customer behavior, revenue, profitability, marketing, and operations.
  • •Write and optimize SQL queries to extract and analyze large datasets.
  • •Conduct deep dives to identify trends, performance gaps, and key business drivers.
  • •Analyze customer behavior across acquisition, retention, churn, frequency, cohorts, and segmentation.
  • •Build dashboards and recurring reports, define KPIs, and provide commercially relevant recommendations.

Key Requirements

  • •3-5 years of experience in business analytics, data analytics, strategy analytics, growth analytics, or a related field.
  • •Strong hands-on SQL skills for extracting and analyzing large datasets.
  • •Strong Excel or Google Sheets skills.
  • •Experience with BI tools such as Tableau, Power BI, Looker, or Metabase.
  • •Ability to translate data into clear business recommendations and work with multiple stakeholders.
Experience:3-5 yearsE-commerceMarketplacesQuick commerceRetailFintech
Skills:Analytical thinkingProblem-solvingStructured thinkingCommunicationStakeholder management
Languages:English
Tech Stack:SQLExcelGoogle SheetsTableauPower BILookerMetabaseBI dashboardsGenerative AIPythonA/B testing

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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