Sales & Service Manager - The Shops at Crystals

Alo Yoga
Las Vegas
Workplace: OnsiteFull timeUSD 31.25 - 39.42 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Customer service","Leadership","Communication","Time management","Coaching"]

A store leadership role focused on driving sales targets and delivering an exceptional guest experience. Leads the Sales & Service team, coaches staff, and partners with the General Manager to optimize operations, processes, and guest engagement while ensuring store performance aligns with ALO’s brand principles.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
3 months ago

Sales & Service Manager - The Shops at Crystals

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

A store leadership role focused on driving sales targets and delivering an exceptional guest experience. Leads the Sales & Service team, coaches staff, and partners with the General Manager to optimize operations, processes, and guest engagement while ensuring store performance aligns with ALO’s brand principles.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
  • •Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
  • •Continue to build the client relationship daily with our customers.
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
  • •Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.

Pay and Benefits

Salary: USD 31.25 - 39.42 hourly
Perks:Employee DiscountFree Yoga401kHealth InsuranceDentalVisionClothing AllowanceFree MembershipWellness StipendGenerous Discount

Key Requirements

  • •3-5 years of retail or related industry leadership experience.
  • •Extraordinary interpersonal and communication skills, with a focus on coaching and development.
  • •Working knowledge of MS Office (Word, Excel, Outlook).
  • •Ability to lift, push, or move up to 50 pounds and perform physical tasks as needed.
  • •Must be able to maintain a flexible schedule including opening, closing, and weekend shifts.
Experience:3-5 yearsRetail
Skills:Customer serviceLeadershipCommunicationTime managementCoaching
Languages:English
Tech Stack:MS OfficeOutlookExcelWordPowerpoint

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn