Digital Technology Site Services Lead (Onsite)

RTX
United States
Workplace: OnsiteFull timeUSD 86,800 - 165,200 annuallyFunction: Administration & Executive AssistanceExperience: 5+ yearsEducation: bachelorsSkills: ["Organization","Customer service","Communication","Technical aptitude","Project management","Collaboration","Troubleshooting","Root cause analysis","Conflict resolution"]

Lead onsite digital technology site services by managing end-user services projects and coordinating vendors and stakeholders. Drive technology refreshes and upgrades to maintain software and hardware currency, while supporting mobility solution implementations. Monitor service levels, projects, and performance for field service support across Collins Aerospace entities, using strong technical aptitude with Microsoft operating systems and Active Directory experience to deliver reliable infrastructure services.

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FursaFursa
RTX
RTX
3 days ago

Digital Technology Site Services Lead (Onsite)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead onsite digital technology site services by managing end-user services projects and coordinating vendors and stakeholders. Drive technology refreshes and upgrades to maintain software and hardware currency, while supporting mobility solution implementations. Monitor service levels, projects, and performance for field service support across Collins Aerospace entities, using strong technical aptitude with Microsoft operating systems and Active Directory experience to deliver reliable infrastructure services.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Maintain relationships with site stakeholders and manage vendor partnerships.
  • •Identify, plan, and deliver end-user services projects supporting strategic and operational requirements for Collins Aerospace.
  • •Manage multiple infrastructure-related projects, including technology refreshes and upgrades, leveraging contracted teams as needed.
  • •Monitor service levels, projects, and performance related to field service support with RTX and vendors.
  • •Develop and execute projects to maintain software and hardware currency in the computing environment.
Travel: Medium travel

Pay and Benefits

Salary: USD 86,800 - 165,200 annually
Perks:Health InsuranceDentalVision401kLife InsuranceDisability CoveragePaid LeaveParental Leave

Key Requirements

  • •Typically requires a University Degree and minimum 5 years of prior relevant experience, or an Advanced Degree with minimum 3 years of experience.
  • •U.S. citizenship is required for authorization under the program/contract.
  • •3-5+ years of experience managing IT projects involving the implementation of mobility solutions.
  • •Strong technical aptitude, project management, and communication skills.
  • •Experience working with large teams to define and execute IT projects.
Experience:5+ years
Education:Bachelor's
Skills:OrganizationCustomer serviceCommunicationTechnical aptitudeProject managementCollaborationTroubleshootingRoot cause analysisConflict resolution
Tech Stack:Microsoft operating systemsActive DirectoryNetwork PrintingEnd User technologiesMobility management platformsInternet of ThingsBig dataArtificial intelligenceBlockchain

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website