Program & Project Management, Senior Lead
Indianapolis, Chicago, Atlanta, Seattle
Workplace: OnsiteFull timeUSD 143,400 - 216,900 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsSkills: ["Organizational skills","Communication","Interpersonal skills","Problem solving","Process-driven"]Lead end-to-end, large-scale cross-functional programs and new product launches within Customer Success. Partner with executives, strategy leaders, technology partners, Product Architects, Support Engineers, and Success Managers to shape delivery models, stage-gate launch activities, and PMO best practices. Use agile methodologies to staff, prioritize, and capacity plan, run daily/weekly alignment calls and monthly Steerco sessions, and train teams on program management disciplines.

