Sales Support Associate III

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver a great in-store customer experience by welcoming clients, operating the POS accurately at the cash wrap, and maintaining a well-organized sales floor. Support product flow from receiving through point of sale by processing shipments and transfers, tracking discrepancies, and keeping the stockroom clean. Replenish and execute visual merchandising updates, suggest add-on products and gift cards, and comply with Loss Prevention standards while collaborating with the team.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver a great in-store customer experience by welcoming clients, operating the POS accurately at the cash wrap, and maintaining a well-organized sales floor. Support product flow from receiving through point of sale by processing shipments and transfers, tracking discrepancies, and keeping the stockroom clean. Replenish and execute visual merchandising updates, suggest add-on products and gift cards, and comply with Loss Prevention standards while collaborating with the team.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards while capturing customer information where permitted, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock and sales), preferably in a luxury retail service environment.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate POS systems and use basic computer tools (iPad/laptop, Mobile POS, internet) plus read price/product release sheets.
  • •Strong attention to detail and organizational skills with ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and ability to work a flexible schedule (nights, weekends, peak periods, and public holidays).
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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