Lead Solutions Consultant

Braze
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Follow-up","Teamwork","Intellectual curiosity","Accountability"]

Drive customer-facing pre-sales consulting for Braze’s customer engagement platform, helping brands build and optimize B2C engagement journeys across channels. Partner with the Solutions Consulting team to apply technical and storytelling skills to solve customer needs, covering areas like mobile marketing automation, email/SMS, APIs, analytics, and architecture design. Work collaboratively across departments while using strong communication and follow-up to deliver results for elite customers, with travel up to 40% at peak times.

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Braze
Braze
2 days ago

Lead Solutions Consultant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive customer-facing pre-sales consulting for Braze’s customer engagement platform, helping brands build and optimize B2C engagement journeys across channels. Partner with the Solutions Consulting team to apply technical and storytelling skills to solve customer needs, covering areas like mobile marketing automation, email/SMS, APIs, analytics, and architecture design. Work collaboratively across departments while using strong communication and follow-up to deliver results for elite customers, with travel up to 40% at peak times.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide customer-facing solutions consulting as part of the Solutions Consulting team, using technical skill and storytelling to solve customer needs.
  • •Hone skills across pre-sales engineering, solution engineering, solutions consulting, solution architecture, and customer success approaches.
  • •Expand knowledge of B2C engagement marketing, mobile marketing automation, email/SMS, APIs, analytics, and architecture design.
  • •Collaborate across departments to support teammates and deliver a fast, get-it-done customer experience.
  • •Travel to client locations as needed, up to 40% at peak times.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementEquityPaid LeaveLearning Budget

Key Requirements

  • •Experience selling into accounts with a sophisticated pre-sales consulting or sales engineering team.
  • •Domain knowledge of three or more: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (including HTML).
  • •Exemplary written and verbal communication skills with strong follow-up.
  • •Demonstrated team player mindset, helping others improve while improving yourself.
  • •High intellectual curiosity with a focus on understanding problems and learning how your work impacts others.
Experience:SaaSMarketing AutomationB2C engagementPre-salesSales Engineering
Skills:CommunicationFollow-upTeamworkIntellectual curiosityAccountability
Languages:English
Tech Stack:APIsEmailSMSAnalyticsHTMLMobile marketing automationMarketing automation

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn