KeyCorp

2 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Serve as the branch’s trusted point person for complex client servicing issues while coaching tellers and ensuring accurate, compliant teller operations. Lead day-to-day teller scheduling and staffing needs, participate in huddles and debriefs, and support branch standards. Listen for financial wellness opportunities, assist clients with goals using available tools, and transition clients to a banker for deeper conversations, while also promoting products and services.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Coach tellers and ensure efficient, effective, accurate teller functions in an in-person branch setting.
•Resolve more complex client servicing issues as a resource for the teller line.
•Listen for financial wellness opportunities, assist clients with goals, and transition clients to a banker.
•Manage day-to-day teller line duties including scheduling, observing, coaching, and overseeing operational standards and regulatory procedures.
•Promote bank products and services, review product guides/fees/policies, and support onboarding and training of new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience (required).
•3+ years of superior client relationship skills (required).
•3+ years of cash handling experience (required).
•Working knowledge of PC with Windows-based applications and calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ yearsBanking

Education:High School

Skills:Client serviceProblem-solvingLeadershipMotivationTeamworkOrganizational skillsTime managementIntegritySound judgmentEthical conduct

Licenses:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

2 days ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Coach tellers and ensure efficient, effective, accurate teller functions in an in-person branch setting.
•Resolve more complex client servicing issues as a resource for the teller line.
•Listen for financial wellness opportunities, assist clients with goals, and transition clients to a banker.
•Manage day-to-day teller line duties including scheduling, observing, coaching, and overseeing operational standards and regulatory procedures.
•Promote bank products and services, review product guides/fees/policies, and support onboarding and training of new tellers.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High School Diploma, GED, or equivalent business experience (required).
•3+ years of superior client relationship skills (required).
•3+ years of cash handling experience (required).
•Working knowledge of PC with Windows-based applications and calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks (required).

Experience:3+ yearsBanking

Education:High School

Skills:Client serviceProblem-solvingLeadershipMotivationTeamworkOrganizational skillsTime managementIntegritySound judgmentEthical conduct

Licenses:Notary License

Tech Stack:WindowsPCCalculatorATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn