KeyCorp

1 week ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a trusted problem-solver in a KeyBank branch, resolving complex client service issues and coaching tellers to deliver excellent client experiences. Lead day-to-day teller line operations including scheduling and staffing support, ensure compliance with regulatory/audit/security procedures, and balance cash drawers. Engage clients to identify financial wellness opportunities, transition them to bankers, and support onboarding and training for new tellers.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver a strong client experience culture by being present with clients and teammates and understanding impact.
•Coach tellers on efficient, accurate teller functions and act as a resource to resolve more complex client servicing issues.
•Listen for financial wellness opportunities during client conversations and transition clients to a banker.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, coaching, and branch operational standards.
•Follow compliance, audit, and security procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years of demonstrated superior client relationship skills (required).
•3+ years of cash handling experience (required).
•Working knowledge of a PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsLeadershipTeamworkOrganizational skillsTime managementIntegritySound judgment

Licenses:Notary License

Tech Stack:WindowsPCCalculatorCash handlingATMOnline BankingTelephone BankingIn-person branch

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

1 week ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver a strong client experience culture by being present with clients and teammates and understanding impact.
•Coach tellers on efficient, accurate teller functions and act as a resource to resolve more complex client servicing issues.
•Listen for financial wellness opportunities during client conversations and transition clients to a banker.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, coaching, and branch operational standards.
•Follow compliance, audit, and security procedures, including balancing cash drawers within guidelines.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years of demonstrated superior client relationship skills (required).
•3+ years of cash handling experience (required).
•Working knowledge of a PC with Windows-based applications and a calculator (required).
•Demonstrated ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally (required).

Experience:3+ years

Education:High School

Skills:Client relationship skillsLeadershipTeamworkOrganizational skillsTime managementIntegritySound judgment

Licenses:Notary License

Tech Stack:WindowsPCCalculatorCash handlingATMOnline BankingTelephone BankingIn-person branch

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn