Lead Supervisor I

Tapestry
Houston
Workplace: OnsiteFull timeUSD 16 - 24.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Team collaboration","Coaching","Conflict resolution"]

Lead the sales floor as a Brand Ambassador, driving sales targets while delivering an exceptional customer experience. Implement company initiatives and support full store operations with a growth mindset. Analyze sales data to identify trends and coach the team on clienteling strategies and individualized development. Recruit, interview, evaluate, and train staff, enforce policies, and provide HR and conflict-resolution support when leadership is absent.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Lead the sales floor as a Brand Ambassador, driving sales targets while delivering an exceptional customer experience. Implement company initiatives and support full store operations with a growth mindset. Analyze sales data to identify trends and coach the team on clienteling strategies and individualized development. Recruit, interview, evaluate, and train staff, enforce policies, and provide HR and conflict-resolution support when leadership is absent.
Location: Houston
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador, embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full store operations.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide HR/conflict-resolution support when leadership is absent.

Pay and Benefits

Salary: USD 16 - 24.75 hourly
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and regularly lift/carry at least 25 pounds, occasionally up to 50 pounds.
  • •Experience maintaining a strong leadership presence on the sales floor to achieve sales targets and customer experience goals.
  • •Ability to monitor and analyze sales data to identify trends and recommend improvements to store performance.
  • •Experience supporting recruiting, interviewing, performance evaluation, and high-level training.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusTeam collaborationCoachingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor