Sales Support Associate III

Tapestry
Toronto
Workplace: OnsitePart timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support store success by welcoming customers, operating the POS accurately, and keeping the cash wrap and sales floor organized. Maintain product flow by receiving and processing shipments and transfers, tracking discrepancies, and managing stock levels. Suggest add-on products and promote gift cards, complete visual merchandising updates, and follow Loss Prevention and housekeeping standards while working a flexible retail schedule.

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Tapestry
Tapestry
3 weeks ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Support store success by welcoming customers, operating the POS accurately, and keeping the cash wrap and sales floor organized. Maintain product flow by receiving and processing shipments and transfers, tracking discrepancies, and managing stock levels. Suggest add-on products and promote gift cards, complete visual merchandising updates, and follow Loss Prevention and housekeeping standards while working a flexible retail schedule.
Location: Toronto
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome and assist clients with personalized service and act as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers, reporting discrepancies and maintaining a clean stockroom.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activities, respond to customer requests, and follow housekeeping and Loss Prevention guidelines.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Working knowledge of cash register systems and basic computer skills, including iPad/laptop and Mobile POS.
  • •Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
  • •Excellent communication and customer service skills; strong English proficiency.
Experience:1+ years
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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