Flight Desk Associate – Sabre Expert [Offshore]

Fora
Philippines
Workplace: RemoteContractUSD 7 - 8 hourlyFunction: OtherExperience: 3+ yearsSkills: ["Communication","Attention to detail","Time management","Multitasking","Problem-solving"]

Flight Desk Associate responsible for supporting travel advisors by managing day-to-day flight operations, handling complex air travel requests, and ensuring timely, accurate flight support from booking through completion. Requires extensive Sabre cryptic workflow experience, attention to detail, and ability to work with US time zones in a remote contractor role.

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FursaFursa
Fora
Fora
3 months ago

Flight Desk Associate – Sabre Expert [Offshore]

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Flight Desk Associate responsible for supporting travel advisors by managing day-to-day flight operations, handling complex air travel requests, and ensuring timely, accurate flight support from booking through completion. Requires extensive Sabre cryptic workflow experience, attention to detail, and ability to work with US time zones in a remote contractor role.
Location: Philippines
Workplace: Remote
Employment Type: Contract

Key Responsibilities

  • •Provide tailored flight options based on advisor and client preferences
  • •Manage flight-related inquiries, requests, and issue resolution
  • •Book, ticket, refund, and process voluntary/involuntary changes using Sabre (cryptic mode)
  • •Issue and redeem MCOs (Miscellaneous Charges Orders)
  • •Monitor and action ticketing and schedule change queues

Pay and Benefits

Salary: USD 7 - 8 hourly
Perks:Remote Work

Key Requirements

  • •3+ years of experience in a flight support, air desk, or similar role
  • •Strong, hands-on experience using Sabre in cryptic mode, including both manual and automated workflows
  • •High attention to detail with the ability to maintain accuracy in fast-paced, high-volume work
  • •Strong reading comprehension — able to quickly understand fare rules, airline policies, internal SOPs, and advisor emails/requests with minimal guidance
  • •Must be available to work U.S. time zones and on weekends and holidays
Experience:3+ yearsTravelAirlinesFlight desk
Skills:CommunicationAttention to detailTime managementMultitaskingProblem-solving
Languages:English
Tech Stack:SabreSabre Cryptic ModeGoogle WorkspaceMicrosoft Office

Company Brief

Fora
Fora is a travel technology company offering corporate travel management solutions and tools to streamline business travel booking, expense control, and traveler support for organizations.
Industry: TravelTech
Website