Senior Officer Trade Services Job

National Bank of Fujairah
Fujairah
Full timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Customer focus","Collaboration","Communication","Results orientation","Agility"]

Manage a Trade Services operations section in line with bank policies, regulatory guidance, and ICC rules, with a focus on meeting service-quality and delivery standards. Serve as the first point of contact for customer and business queries, ensuring document checking, transaction verification/authorisation, charge collection/waivers, and risk evaluation with appropriate approvals. Oversee end-of-day reviews (INAU/IHLD, suspense, NACK/pending, BOD reports), maintain MIS, and ensure strict AML and compliance controls.

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FursaFursa
National Bank of Fujairah
National Bank of Fujairah
1 day ago

Senior Officer Trade Services Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Manage a Trade Services operations section in line with bank policies, regulatory guidance, and ICC rules, with a focus on meeting service-quality and delivery standards. Serve as the first point of contact for customer and business queries, ensuring document checking, transaction verification/authorisation, charge collection/waivers, and risk evaluation with appropriate approvals. Oversee end-of-day reviews (INAU/IHLD, suspense, NACK/pending, BOD reports), maintain MIS, and ensure strict AML and compliance controls.
Location: Fujairah
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as first point of contact for customers and the business for queries/clarifications regarding section activities
  • •Perform document checking and verification/authorisation of transactions, including customer/counterparty instructions within threshold limits and service-level standards
  • •Collect relevant charges and apply preferential charges/waivers for transactions; evaluate transaction risk and raise transaction tickets for approvals
  • •Conduct EOD and daily controls for INAU/IHLD entries, suspense account review, NACK/pending item review, and BOD reports to maintain a clean desk policy
  • •Ensure compliance with AML and bank compliance policy, oversee SWIFT message completion and file upkeep/movement to off-storage as needed

Key Requirements

  • •Minimum graduate degree
  • •Good knowledge of various ICC rules and regulations
  • •CDCS/CSDG preferred
  • •3/4 years of on-the-job experience in a bank’s Trade Services department at a supervisory level
  • •Understanding of AML in the UAE and Central Bank regulations relating to transactional processing
Experience:BankingTrade servicesFinancial services
Education:Bachelor's
Skills:Customer focusCollaborationCommunicationResults orientationAgility
Certifications:CDCSCSDG
Tech Stack:ICC rulesSWIFTT24FINASTRAMISAnti Money Laundering (AML)

Company Brief

National Bank of Fujairah
Provides corporate and retail banking services in the United Arab Emirates, including accounts, lending, trade finance, treasury, and digital banking solutions. Serves businesses and individual customers through a network focused on the Fujairah and broader UAE market.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Fujairah, United Arab Emirates
Founded: 1982
WebsiteLinkedIn