Product Success Partner U4F Coda

Unit4
Lisbon
Workplace: RemoteFull timeEUR 48,988 - 58,693 annuallyFunction: Communications, PR & CommunityExperience: 4+ yearsSkills: ["Consultative mindset","Analytical skills","Stakeholder management","Communication","Continuous improvement"]

Drive customer value for Unit4 Financials by partnering with Customer Success Managers to shape Success Plans and promote adoption, optimization, and measurable business outcomes. Use deep product knowledge across finance processes (e.g., reporting, budgeting, period-end) to identify gaps and improve efficiency, governance, and compliance. Analyze usage patterns, support Value Enhancement Services, and collaborate across Consulting, Support, Product, and Customer Excellence to remove blockers and guide digital transformation.

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Unit4
Unit4
2 days ago

Product Success Partner U4F Coda

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Job Summary

Drive customer value for Unit4 Financials by partnering with Customer Success Managers to shape Success Plans and promote adoption, optimization, and measurable business outcomes. Use deep product knowledge across finance processes (e.g., reporting, budgeting, period-end) to identify gaps and improve efficiency, governance, and compliance. Analyze usage patterns, support Value Enhancement Services, and collaborate across Consulting, Support, Product, and Customer Excellence to remove blockers and guide digital transformation.
Location: Lisbon
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Partner with Customer Success Managers to shape and evolve customer Success Plans tied to product adoption and measurable value.
  • •Use deep knowledge of Unit4 Financials to identify adoption gaps, optimization opportunities, and best practices across finance processes.
  • •Help customers improve financial efficiency, reporting accuracy, governance, compliance, and decision-making using Unit4 Financials.
  • •Guide customers toward scalable, future-ready ways of working by promoting standard functionality and reducing customization.
  • •Analyze customer usage patterns and triage needs to support Value Enhancement Services; collaborate with internal teams to remove blockers and accelerate outcomes.

Pay and Benefits

Salary: EUR 48,988 - 58,693 annually
Perks:Paid LeaveRemote Work

Key Requirements

  • •4+ years of experience in ERP consulting, ERP support, Customer Success, or solution delivery with a focus on financial management solutions.
  • •Experience working with Unit4 Financials (U4F), Unit4 ERP, or comparable enterprise financial management platforms.
  • •Strong understanding of core finance processes including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting and Forecasting, Financial Reporting, and period-end/year-end processes.
  • •Ability to translate product capabilities into measurable business value and guide customers to achieve strategic outcomes.
  • •Strong analytical, stakeholder management, and communication skills to drive adoption, optimization, and value realization initiatives.
Experience:4+ yearsERP consultingERP supportCustomer SuccessFinancial managementEnterprise software
Skills:Consultative mindsetAnalytical skillsStakeholder managementCommunicationContinuous improvement
Languages:English
Tech Stack:Unit4 FinancialsU4FUnit4 ERPSuccess4UValue Enhancement Services (VES)Financial reportingDashboards

Eligibility

Security Clearance:Security clearance

Company Brief

Unit4
Provides cloud ERP, HCM and FP&A software for people-centric organizations (professional services, public sector, nonprofit, higher education), delivering adaptive, self-driving enterprise applications and services globally.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Dordrecht, Netherlands
Founded: 1980
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor