PRADA Client Advisor (Hong Kong, HK)

Prada Group
Hong Kong
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Customer-oriented","Team player","Result-oriented","Proactive","Accountability"]

Deliver an exceptional luxury client experience as a Prada brand ambassador. You’ll understand clients’ needs, build meaningful relationships, and promote Prada’s philosophy while achieving individual and team sales targets and KPI goals. Manage client data in the company CRM, support omni-channel service for both in-store and ecommerce, resolve client complaints with the right teams, and represent Prada’s product and brand knowledge during appointments and virtual meetings.

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Prada Group
Prada Group
7 hours ago

PRADA Client Advisor (Hong Kong, HK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Deliver an exceptional luxury client experience as a Prada brand ambassador. You’ll understand clients’ needs, build meaningful relationships, and promote Prada’s philosophy while achieving individual and team sales targets and KPI goals. Manage client data in the company CRM, support omni-channel service for both in-store and ecommerce, resolve client complaints with the right teams, and represent Prada’s product and brand knowledge during appointments and virtual meetings.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Create a welcoming environment and provide excellent service aligned with the client journey.
  • •Exceed individual sales targets and maximize performance to support store success.
  • •Demonstrate strong knowledge of Prada products and brand history, culture, and DNA.
  • •Capture client data in the company CRM to maintain and grow relationships and create opportunities.
  • •Operate omni-channel clienteling, resolve complaints with the line manager/client service team when needed, and conduct appointments (in-store or virtual).

Key Requirements

  • •Passion in fashion with a dynamic, enthusiastic attitude.
  • •At least 2 years of relevant sales experience.
  • •Experience in the luxury/fashion/cosmetics industry is an advantage.
  • •Customer-oriented with strong drive to achieve sales targets and exceed KPIs.
  • •Fluent command of Cantonese, Mandarin, and English.
Experience:2+ yearsLuxuryFashionCosmetics
Skills:Customer-orientedTeam playerResult-orientedProactiveAccountability
Languages:CantoneseMandarinEnglish

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn