Teller

KeyCorp
United States
Workplace: OnsiteFull timeUSD 18 - 23.08 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Strong sales and service skills","Sound judgment","High integrity","Time management","Collaboration"]

Provide in-branch client service by welcoming customers and handling account transactions and servicing needs with accuracy and efficiency. Identify and resolve client servicing issues, escalate when necessary, and listen for financial wellness opportunities to transition customers to a banker. Maintain compliance with banking, audit, security, and cash-handling procedures, participate in branch huddles and debriefs, and support ongoing product and policy knowledge.

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FursaFursa
KeyCorp
KeyCorp
3 days ago

Teller

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Provide in-branch client service by welcoming customers and handling account transactions and servicing needs with accuracy and efficiency. Identify and resolve client servicing issues, escalate when necessary, and listen for financial wellness opportunities to transition customers to a banker. Maintain compliance with banking, audit, security, and cash-handling procedures, participate in branch huddles and debriefs, and support ongoing product and policy knowledge.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide excellent in-person client service and perform teller functions in a branch setting.
  • •Efficiently handle account transactions while following compliance, audit, and security procedures.
  • •Proactively identify, resolve, and escalate client servicing issues as needed.
  • •Listen for financial wellness opportunities and transition customers to a banker for deeper conversations.
  • •Assist customers with financial goals using financial wellness tools and participate in morning huddles/end-of-day debriefs.

Pay and Benefits

Salary: USD 18 - 23.08 hourly

Key Requirements

  • •High school diploma, GED, or equivalent business experience
  • •Experience in a client service role
  • •Experienced in cash handling
  • •General understanding of PC with Windows-based applications and a calculator
  • •Notary License (preferred)
Education:High School
Skills:Strong sales and service skillsSound judgmentHigh integrityTime managementCollaboration
Certifications:Notary License
Tech Stack:WindowsPCCalculator

Company Brief

KeyCorp
KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cleveland, United States
Founded: 1849
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn