2 months ago

ITIL Automation / Orchestration Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

ITIL automation and orchestration engineer to streamline ITSM workflows, design automations, and integrate ServiceNow with cloud and DevSecOps pipelines across Defense programs, delivering reusable automations and standardized best practices.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.)
•Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines
•Develop reusable automations that reduce toil and improve service quality across the enterprise
•Collaborate with service owners to translate ITIL processes into actionable automated workflows
•Implement orchestration that connects infrastructure, applications, and support systems

Travel: Low travel

Pay and Benefits

Salary: USD 144,500 - 195,500 annually

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•8+ years of related experience in ITIL automation/orchestration
•Strong experience with ITSM platforms (ServiceNow preferred) and ITIL processes
•Hands-on experience building automations, REST integrations, and workflow orchestration
•Strong scripting skills (Python, JavaScript, PowerShell) and experience with cloud, monitoring tools, and CI/CD
•US Citizenship Required and active SECRET clearance with ability to obtain TOP SECRET/SCI

Experience:8+ yearsITILITSMAutomationDevSecOpsServiceNow

Skills:ITILScriptingRESTServiceNowCI/CDCloudPowerShellPythonJavaScript

Certifications:ITIL Foundation or higher

Tech Stack:ServiceNowPythonJavaScriptPowerShellRESTCI/CDCloud

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:SecretTop Secret/SCI

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

2 months ago

ITIL Automation / Orchestration Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Build automated workflows that streamline ITIL/ITSM processes (Change, Incident, Request, CMDB, etc.)
•Integrate platforms such as ServiceNow, cloud services, monitoring tools, and DevSecOps pipelines
•Develop reusable automations that reduce toil and improve service quality across the enterprise
•Collaborate with service owners to translate ITIL processes into actionable automated workflows
•Implement orchestration that connects infrastructure, applications, and support systems

Travel: Low travel

Pay and Benefits

Salary: USD 144,500 - 195,500 annually

Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

•8+ years of related experience in ITIL automation/orchestration
•Strong experience with ITSM platforms (ServiceNow preferred) and ITIL processes
•Hands-on experience building automations, REST integrations, and workflow orchestration
•Strong scripting skills (Python, JavaScript, PowerShell) and experience with cloud, monitoring tools, and CI/CD
•US Citizenship Required and active SECRET clearance with ability to obtain TOP SECRET/SCI

Experience:8+ yearsITILITSMAutomationDevSecOpsServiceNow

Skills:ITILScriptingRESTServiceNowCI/CDCloudPowerShellPythonJavaScript

Certifications:ITIL Foundation or higher

Tech Stack:ServiceNowPythonJavaScriptPowerShellRESTCI/CDCloud

Eligibility

Nationality:US National

Work Authorization:Authorization required. Sponsorship not provided.

Security Clearance:SecretTop Secret/SCI

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn