Lead Customer Engineer-先端パッケージング

Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 7-10 yearsEducation: bachelorsSkills: ["Communication","Troubleshooting","Problem-solving","Project leadership","Mentorship"]

Serve as the direct liaison with customers for Applied Materials NEXX advanced packaging products, installing, maintaining, and upgrading customer equipment. Troubleshoot complex equipment issues using diagnostic tools and documented procedures, and coordinate with customers and internal teams to resolve problems and keep operations running smoothly. Lead projects as needed and train or mentor junior Customer Engineers while meeting on-site safety and environmental requirements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
1 week ago

Lead Customer Engineer-先端パッケージング

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers for Applied Materials NEXX advanced packaging products, installing, maintaining, and upgrading customer equipment. Troubleshoot complex equipment issues using diagnostic tools and documented procedures, and coordinate with customers and internal teams to resolve problems and keep operations running smoothly. Lead projects as needed and train or mentor junior Customer Engineers while meeting on-site safety and environmental requirements.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Sr. Manager level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Apply troubleshooting and diagnostic tools/documentation to solve complex equipment issues.
  • •Follow and generate documented procedures and published task plans.
  • •Communicate with customers and internal business units, leading projects as necessary.
  • •Train and mentor junior Customer Engineers.
Travel: Medium travel

Key Requirements

  • •Bachelor's degree.
  • •7-10 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools, including digital multimeters.
  • •Business-level Japanese and effective written and verbal communication skills.
Experience:7-10 yearsSemiconductor
Education:Bachelor's
Skills:CommunicationTroubleshootingProblem-solvingProject leadershipMentorship
Licenses:Valid driver’s license
Languages:Japanese
Tech Stack:Digital multimetersMicrosoft ExcelMicrosoft WordMicrosoft PowerPointPneumaticsHydraulicsVacuumPlasmaHydraulic systemsGas systems

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor