Citizens Banker

Citizens Bank
Pittsburgh
Workplace: OnsiteFull timeUSD 25+ hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship building","Collaboration","Self-motivation"]

Build lasting relationships with branch customers by providing trusted advice and tailored recommendations for spending, saving, borrowing, and investing. Use strong communication and problem-solving skills to identify needs, refer products, and support goals like buying a home or planning for the future. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs, and make outbound calls to acquire customers and schedule checkups.

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Citizens Bank
Citizens Bank
3 days ago

Citizens Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Build lasting relationships with branch customers by providing trusted advice and tailored recommendations for spending, saving, borrowing, and investing. Use strong communication and problem-solving skills to identify needs, refer products, and support goals like buying a home or planning for the future. Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex needs, and make outbound calls to acquire customers and schedule checkups.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to help customers with spending, saving, borrowing, and investing needs.
  • •Learn customer financial goals and recommend tailored solutions for near- and long-term outcomes.
  • •Introduce customers to digital and mobile-first banking options, including the app and ATMs.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners to support more complex needs.
  • •Make outbound calls to acquire customers and schedule financial checkup appointments while following all policies, cash handling, and regulatory requirements.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDentalVision401kLearning BudgetPaid Leave

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience, demonstrating ability to meet or exceed goals.
  • •Ability to ask questions, identify needs, and strengthen customer relationships.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Ability to use digital technology to support business goals and solve customer issues.
Experience:2+ yearsCustomer service
Education:High School in High School Graduate/GED
Skills:CommunicationProblem-solvingRelationship buildingCollaborationSelf-motivation
Tech Stack:Mobile bankingATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website