Rental Coordinator

EquipmentShare
Phoenix
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Customer focus","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate customer rentals for EquipmentShare in Phoenix by using the company’s proprietary T3 platform to keep equipment information current and ensure customers get the right machine at the right time. You’ll respond to inbound leads, guide customers through the rental process, build and nurture relationships with contractors and principals, handle inquiries and complaints, and help expand the customer base through improved customer experience and sales strategies.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Coordinate customer rentals for EquipmentShare in Phoenix by using the company’s proprietary T3 platform to keep equipment information current and ensure customers get the right machine at the right time. You’ll respond to inbound leads, guide customers through the rental process, build and nurture relationships with contractors and principals, handle inquiries and complaints, and help expand the customer base through improved customer experience and sales strategies.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Use the T3 platform to keep equipment information up to date and match the right equipment to each customer
  • •Respond to inbound leads and guide customers through the EquipmentShare rental process
  • •Expand and educate an existing customer base by building relationships with contractors and construction principals
  • •Maintain and nurture customer relationships to ensure customers are 100% satisfied and kept up to date on improvements
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysGym MembershipLearning BudgetMeal Allowance

Key Requirements

  • •High school diploma or equivalent
  • •Strong listening skills and a customer-first mindset to solve customer problems
  • •Ability to build, nurture, and maintain relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services
Education:High School
Skills:ListeningCustomer focusRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:Proprietary T3 technology

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn