Akamai Technologies

2 weeks ago

Senior Manager, Data Center Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Build and lead a new US-based organization within Infrastructure to deliver operational excellence across Akamai’s hyperscale pods in wholesale colocation facilities. Manage field technician contractors, coordinate equipment deployment and maintenance, and ensure SLA adherence through 24/7 staffing and escalation. Partner with system integrators and data center providers, manage spare parts and RMA coordination, oversee access list processes with Compliance, and evolve training and staffing plans for pod needs.

Location: Cambridge

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Manage a team supervising field technician contractors supporting hyperscale pods across the United States.
•Coordinate rapid physical deployment of new equipment and ongoing equipment maintenance while maintaining SLAs.
•Build relationships with third-party system integrators (SIs) and oversee their deployment and maintenance work.
•Partner with large-scale data center providers for new deployments and ongoing operations.
•Maintain 24x7 staffing and escalation paths for network incidents and SLA adherence, including inventory control and compliance access list coordination.

Pay and Benefits

Salary: USD 132,100 - 237,900 annually

Perks:Health Insurance401kPaid LeaveSick TimeParental LeaveEmployee Assistance

Key Requirements

•10+ years relevant experience and a Bachelor's degree in Engineering, Management Information Systems, another related field, or equivalent experience.
•Extensive experience working with data center vendors and the data center environment.
•Proven track record of employee development and engagement.
•Drive for process improvement with experience guiding teams through process changes and realignments.
•Ability to oversee hyperscale pod operations with strong operational management judgment.

Experience:10+ yearsData centersNetwork infrastructure

Education:Bachelor's in Engineering or Management Information Systems (or related field)

Skills:Employee developmentProcess improvementLeadershipStakeholder managementIncident escalation management

Company Brief

Akamai Technologies

Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cambridge, United States

Founded: 1998

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Akamai Technologies

2 weeks ago

Senior Manager, Data Center Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Cambridge

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Manage a team supervising field technician contractors supporting hyperscale pods across the United States.
•Coordinate rapid physical deployment of new equipment and ongoing equipment maintenance while maintaining SLAs.
•Build relationships with third-party system integrators (SIs) and oversee their deployment and maintenance work.
•Partner with large-scale data center providers for new deployments and ongoing operations.
•Maintain 24x7 staffing and escalation paths for network incidents and SLA adherence, including inventory control and compliance access list coordination.

Pay and Benefits

Salary: USD 132,100 - 237,900 annually

Perks:Health Insurance401kPaid LeaveSick TimeParental LeaveEmployee Assistance

Key Requirements

•10+ years relevant experience and a Bachelor's degree in Engineering, Management Information Systems, another related field, or equivalent experience.
•Extensive experience working with data center vendors and the data center environment.
•Proven track record of employee development and engagement.
•Drive for process improvement with experience guiding teams through process changes and realignments.
•Ability to oversee hyperscale pod operations with strong operational management judgment.

Experience:10+ yearsData centersNetwork infrastructure

Education:Bachelor's in Engineering or Management Information Systems (or related field)

Skills:Employee developmentProcess improvementLeadershipStakeholder managementIncident escalation management

Company Brief

Akamai Technologies

Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.

Industry: Cloud Computing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cambridge, United States

Founded: 1998

Website LinkedIn