Senior Dynamics 365 Customer Service and Power Platform Solution Developer

SEB
Vilnius
Workplace: HybridFull timeEUR 3,800 - 6,200 monthlyFunction: Customer Support (Service Desk)Experience: 3-4 yearsSkills: ["Communication","Problem-solving","Analytical skills","Proactive approach","Innovation"]

Develop and advance Dynamics 365 CRM, Power Platform, and Copilot capabilities for client-facing teams within Business Services and Corporate & Investment Banking (CIB). You’ll solve customer and business challenges, increase productivity and efficiency, and adopt the latest Microsoft platform features. Join an international team in a technology-driven environment with room to innovate, experiment, and continuously improve how solutions support SEB’s global services.

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FursaFursa
SEB
SEB
2 days ago

Senior Dynamics 365 Customer Service and Power Platform Solution Developer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Develop and advance Dynamics 365 CRM, Power Platform, and Copilot capabilities for client-facing teams within Business Services and Corporate & Investment Banking (CIB). You’ll solve customer and business challenges, increase productivity and efficiency, and adopt the latest Microsoft platform features. Join an international team in a technology-driven environment with room to innovate, experiment, and continuously improve how solutions support SEB’s global services.
Location: Vilnius
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Advance Dynamics 365 CRM, Power Platform, and Copilot for SEB’s customer and business teams.
  • •Address challenges using strong problem-solving and a proactive approach.
  • •Improve productivity and efficiency for client-facing teams in Business Services and Corporate & Investment Banking (CIB).
  • •Innovate and experiment by adopting latest Microsoft platform features.
  • •Collaborate with an international team within Group Technology (Chief Operating Officer).

Pay and Benefits

Salary: EUR 3,800 - 6,200 monthly
Perks:Work-life Balance

Key Requirements

  • •3-4+ years of experience with Dynamics 365 Customer Service and Power Platform.
  • •Experience with Copilot in Customer Service (big advantage).
  • •Strong analytical skills to bridge client needs with technical solutions.
  • •Excellent communication skills and fluency in English.
  • •Proficiency in one of the Scandinavian languages is a plus.
Experience:3-4 years
Skills:CommunicationProblem-solvingAnalytical skillsProactive approachInnovation
Languages:English
Tech Stack:Dynamics 365 Customer ServicePower PlatformCopilot in Customer ServiceDynamics 365 CRMCRMMicrosoft platform

Company Brief

SEB
SEB (Skandinaviska Enskilda Banken) is a leading Nordic financial group offering corporate and institutional banking, wealth management, private banking, and asset management services to businesses and private customers across the Nordic and Baltic regions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stockholm, Sweden
Founded: 1856
WebsiteLinkedIn