Operations Manager

CarMax
United States
Workplace: OnsiteFull timeUSD 115,200 - 201,700 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Leadership","Multi-tasking","Data analysis","Independent decision-making","Process improvement","Financial accountability"]

Lead Service Operations across one or more CarMax locations through a structured Operations Manager in Training program. You’ll partner with Sales, Business Office, and Purchasing teams while driving operational excellence—overseeing reconditioning, cosmetic/production processes, key performance metrics, and continuous improvements. As part of the store leadership team, you’ll provide strategic direction, manage multiple managers and frontline teams, and maintain financial accountability including P&L, expenses, labor optimization, and productivity targets.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
4 hours ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Lead Service Operations across one or more CarMax locations through a structured Operations Manager in Training program. You’ll partner with Sales, Business Office, and Purchasing teams while driving operational excellence—overseeing reconditioning, cosmetic/production processes, key performance metrics, and continuous improvements. As part of the store leadership team, you’ll provide strategic direction, manage multiple managers and frontline teams, and maintain financial accountability including P&L, expenses, labor optimization, and productivity targets.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Serve as a Senior Manager on the store leadership team, providing strategic leadership across Service Operations (reconditioning, cosmetic, production, and automotive service).
  • •Directly and indirectly lead multiple managers and frontline workforce, owning staffing, performance management, associate development plans, succession planning, and engagement tools.
  • •Oversee key performance metrics (KPMs), production capacity, quality, cycle time, and cost controls, using data and trend analysis to drive continuous improvement.
  • •Maintain full financial accountability, including P&L ownership, expense management, labor optimization, and productivity targets aligned to business plans.
  • •Own the Environmental, Health and Safety (EH&S) program for the department/location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.
Travel: Low travel

Pay and Benefits

Salary: USD 115,200 - 201,700 annually
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to interpret and maintain accurate data records.
  • •Complete CarMax-provided training in Inventory, Cosmetic, and Production processes.
  • •Strong multi-tasking skills and ability to make independent, critical business decisions.
  • •Proven ability to lead leaders, manage complex operations, and balance competing priorities in a fast-paced, high-volume environment.
  • •3+ years of management experience, with retail management preferred.
Experience:3+ yearsRetail management
Skills:LeadershipMulti-taskingData analysisIndependent decision-makingProcess improvementFinancial accountability

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn