IT Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Provide first-line technical support for in-office and remote employees, diagnosing and resolving hardware, software, and network issues across desktops, laptops, and mobile devices. Install, configure, and maintain computer systems, peripherals, applications, and user accounts, while managing access, permissions, and security settings in Microsoft Office 365. Support business-critical applications and project management tools, maintain IT asset inventory, and escalate complex issues as needed.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Serve as the first point of contact for IT support requests and provide timely solutions for in-office and remote staff.
•Diagnose and resolve hardware, software, and network issues for desktops, laptops, and mobile devices.
•Install, configure, and maintain computer systems, peripherals, software applications, and user accounts.
•Manage user access, permissions, and security settings across platforms, including Microsoft Office 365.
•Maintain IT asset inventory and escalate complex issues to senior team members or external vendors as needed.

Pay and Benefits

Salary: USD 45 - 55 hourly

Key Requirements

•Proven experience in a helpdesk or IT support role.
•Strong working knowledge of Windows operating systems and common hardware components.
•Proficiency with Microsoft Office 365 administration and support.
•Excellent troubleshooting and problem-solving skills with a logical, methodical approach.
•Strong verbal and written communication skills, including explaining technical concepts to non-technical colleagues.

Skills:TroubleshootingProblem-solvingCommunicationCustomer-focusedIndependent work

Tech Stack:WindowsMicrosoft Office 365

Company Brief

Qureos

Website

Loading job details...

Preparing the role view and application actions.

Qureos

1 week ago

IT Support

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Key Responsibilities

•Serve as the first point of contact for IT support requests and provide timely solutions for in-office and remote staff.
•Diagnose and resolve hardware, software, and network issues for desktops, laptops, and mobile devices.
•Install, configure, and maintain computer systems, peripherals, software applications, and user accounts.
•Manage user access, permissions, and security settings across platforms, including Microsoft Office 365.
•Maintain IT asset inventory and escalate complex issues to senior team members or external vendors as needed.

Pay and Benefits

Salary: USD 45 - 55 hourly

Key Requirements

•Proven experience in a helpdesk or IT support role.
•Strong working knowledge of Windows operating systems and common hardware components.
•Proficiency with Microsoft Office 365 administration and support.
•Excellent troubleshooting and problem-solving skills with a logical, methodical approach.
•Strong verbal and written communication skills, including explaining technical concepts to non-technical colleagues.

Skills:TroubleshootingProblem-solvingCommunicationCustomer-focusedIndependent work

Tech Stack:WindowsMicrosoft Office 365

Company Brief

Qureos

Website