Manager, Inside Sales (Singapore)

Figma
Singapore
Workplace: OnsiteFull timeFunction: SalesExperience: 5+ yearsSkills: ["Coaching","Collaboration","Accountability","Forecasting","Data-driven decision-making"]

Lead a high-performing Inside Sales team supporting customers across APAC, covering inbound demand, unassigned accounts, renewals, expansion opportunities, and complex multi-org accounts. Own retention and growth outcomes by monitoring metrics like NRR, GRR, expansion, churn, pipeline health, and forecast accuracy. Drive hiring, coaching, and playbook improvements, run forecasting and deal inspections, and partner cross-functionally with Sales, Customer Success, Operations, Deal Desk, Legal, and Finance to strengthen customer strategy and execution.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Figma
Figma
1 day ago

Manager, Inside Sales (Singapore)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead a high-performing Inside Sales team supporting customers across APAC, covering inbound demand, unassigned accounts, renewals, expansion opportunities, and complex multi-org accounts. Own retention and growth outcomes by monitoring metrics like NRR, GRR, expansion, churn, pipeline health, and forecast accuracy. Drive hiring, coaching, and playbook improvements, run forecasting and deal inspections, and partner cross-functionally with Sales, Customer Success, Operations, Deal Desk, Legal, and Finance to strengthen customer strategy and execution.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Hire, onboard, and coach Inside Sales Representatives and Senior Inside Sales Representatives with consistent 1:1s and skill-based coaching.
  • •Own team performance across retention and growth motions by monitoring NRR, GRR, expansion, churn, contraction, pipeline health, and forecast accuracy.
  • •Lead forecasting, pipeline reviews, and deal inspection to improve regional accuracy, consistency, and timely execution.
  • •Use customer and business data to identify risks and growth opportunities, coaching the team to act early and strategically.
  • •Partner cross-functionally with regional Sales leaders, Customer Success, Sales Operations, Deal Desk, Legal, and Finance; act as a senior sponsor for complex/high-value opportunities and improve coverage models across APAC markets.

Key Requirements

  • •5+ years of experience in B2B SaaS sales, account management, or renewals, including 2+ years of people leadership experience.
  • •Proven success managing and developing emerging and mid-level sellers to exceed retention and growth targets.
  • •Experience leading teams across multiple markets or operating in a complex regional environment.
  • •Strong cross-functional collaboration skills to build trust and alignment across Sales, Marketing, and Operations.
  • •Sales and operational expertise across discovery, negotiation, forecasting, pipeline inspection, and data-driven decision-making, including using Salesforce and understanding GRR/NRR/expansion rate.
Experience:5+ yearsB2B SaaSRenewals
Skills:CoachingCollaborationAccountabilityForecastingData-driven decision-making
Languages:English
Tech Stack:Salesforce

Company Brief

Figma
Design collaboration platform for teams that enables interface design, prototyping, and real-time collaboration in the browser. Figma streamlines product design workflows, handoff to developers, and design system management for organizations of all sizes.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn