Service Parts Advisor, Torrance

Lucid Motors
United States
Workplace: OnsiteFull timeUSD 28 - 38 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 2-5 yearsSkills: ["Organizational skills","Attention to detail","Communication","Customer service","Independent decision-making"]

Oversee parts operations in the service center to maximize ROI and customer satisfaction. Manage perpetual/annual parts inventory, order and stock inventory and special-order parts, and coordinate parts transfers between Lucid service locations. Generate parts estimates, stay current on part revision changes, maintain a high First Time Fill Rate, and manage warranty returns. Use automotive terminology and parts catalogs to support accurate ordering and recommend accessories per guidelines.

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Lucid Motors
Lucid Motors
2 days ago

Service Parts Advisor, Torrance

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Oversee parts operations in the service center to maximize ROI and customer satisfaction. Manage perpetual/annual parts inventory, order and stock inventory and special-order parts, and coordinate parts transfers between Lucid service locations. Generate parts estimates, stay current on part revision changes, maintain a high First Time Fill Rate, and manage warranty returns. Use automotive terminology and parts catalogs to support accurate ordering and recommend accessories per guidelines.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Manage parts inventory by anticipating business needs, maintaining perpetual and annual inventory control systems.
  • •Order, receive, and efficiently stock inventory and special-order parts for repairs.
  • •Generate parts estimates for customers, insurance companies, and internal fleet vehicles sold by service advisors.
  • •Maintain a high First Time Fill Rate by staying current on part revision changes and refreshing local inventory accordingly.
  • •Organize parts warranty returns and interpret automotive terminology to support precise parts ordering; promote accessory sales per guidelines.

Pay and Benefits

Salary: USD 28 - 38 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability CoveragePaid LeavePaid Holidays401kEquityAnnual Bonus

Key Requirements

  • •2–5 years of experience as a Service Parts Advisor (back counter), dispatching parts to technicians efficiently.
  • •Proficiency in searching parts catalogs to find the correct part for specific repair needs.
  • •Ability to work independently, make timely decisions, and minimize downtime in a fast-paced environment.
  • •Excellent organizational skills and attention to detail, with strong communication and customer service.
  • •Willingness to obtain forklift certification and complete CPR training after hire; ability to lift 50 lbs.
Experience:2-5 yearsAutomotiveService partsEVs
Education:
Skills:Organizational skillsAttention to detailCommunicationCustomer serviceIndependent decision-making
Licenses:Driver’s license
Certifications:Forklift certificationCPR training
Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors
Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.
Industry: Electric Vehicles
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newark, California, United States
Founded: 2007
WebsiteLinkedIn