Sales Support Associate III

Tapestry
Orlando
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesSkills: ["Communication","Customer service","Attention to detail","Organization","Multitasking"]

Support the store’s sales and efficiency by welcoming customers, operating the POS accurately at the cash wrap, and keeping the sales floor well-organized and stocked. Process shipments and transfers, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates. Serve as a brand ambassador, suggest add-on products and gift cards, respond to customer requests, follow Loss Prevention guidelines, and use retail systems (including iPad/laptop and Mobile POS).

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support the store’s sales and efficiency by welcoming customers, operating the POS accurately at the cash wrap, and keeping the sales floor well-organized and stocked. Process shipments and transfers, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates. Serve as a brand ambassador, suggest add-on products and gift cards, respond to customer requests, follow Loss Prevention guidelines, and use retail systems (including iPad/laptop and Mobile POS).
Location: Orlando
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, handle cash/media per policy, and suggest add-on products and gift cards while capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies; and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Support sales floor activity by responding to customer requests confidently, partnering with team or management as needed, and following Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock and sales), preferably in a luxury retail service environment.
  • •Knowledge of fashion trends and marketplace competition.
  • •Comfort with cash register systems, basic computer skills, and using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and the ability to work a flexible schedule including nights and weekends.
Experience:RetailLuxury retailFashion
Skills:CommunicationCustomer serviceAttention to detailOrganizationMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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