Acting Store Manager

Tapestry
Calgary
Workplace: OnsiteFull timeFunction: OtherExperience: 1-6 yearsSkills: ["Leadership","Communication","Customer focus","Interpersonal skills","Collaboration"]

Lead store operations and drive sales, profitability, and productivity across all channels while modeling a service-first, clienteling-focused culture. Execute strategic business plans based on customer needs and local market trends, oversee daily operational duties (inventory, payroll, loss prevention), and ensure brand standards in visual merchandising. Coach, develop, recruit, and retain a high-performing team, resolving customer concerns with empathy and professionalism.

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Tapestry
Tapestry
5 days ago

Acting Store Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Lead store operations and drive sales, profitability, and productivity across all channels while modeling a service-first, clienteling-focused culture. Execute strategic business plans based on customer needs and local market trends, oversee daily operational duties (inventory, payroll, loss prevention), and ensure brand standards in visual merchandising. Coach, develop, recruit, and retain a high-performing team, resolving customer concerns with empathy and professionalism.
Location: Calgary
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Drive sales, profitability, and productivity across all channels and remain responsive to evolving customer needs and local market trends.
  • •Champion a service-first culture through personalized clienteling and service excellence, resolving customer concerns with empathy and professionalism.
  • •Inspire, coach, and develop a diverse, high-performing team; set clear goals and provide meaningful feedback.
  • •Recruit, onboard, and retain top talent aligned with Coach brand values.
  • •Oversee daily operations including inventory management, payroll, loss prevention, and ensure visual merchandising and store presentation meet brand standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
  • •Passion for leading people and building strong, motivated teams.
  • •Strong business acumen focused on results and operational excellence.
  • •Exceptional communication and interpersonal skills that foster trust and clarity.
  • •Proficiency in Microsoft Office and experience with retail systems for labor management, inventory, and sales reporting; strong English proficiency.
Experience:1-6 years
Skills:LeadershipCommunicationCustomer focusInterpersonal skillsCollaboration
Languages:English
Tech Stack:Microsoft OfficeInventory managementLabor managementSales reportingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor