Customer Engineer, Korean Specialist

Cloudflare
Singapore
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3+ yearsSkills: ["Trusted advisory","Technical troubleshooting","Problem-solving","Presentation","Stakeholder management","Technical curiosity","Adaptability","Commercial mindset"]

Serve as a quota-carrying technical advisor who owns the customer relationship end-to-end, from solutioning and onboarding to long-term adoption and expansion. Partner with Korean Field Customer Engineers and Sales to build bespoke architectures, deliver product demos, and run PoCs across Cloudflare’s Developer, Security, and Networking platforms. Use AI-augmented workflows to automate routine tasks and focus on high-value architectural design tied to measurable business outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Cloudflare
Cloudflare
2 days ago

Customer Engineer, Korean Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Serve as a quota-carrying technical advisor who owns the customer relationship end-to-end, from solutioning and onboarding to long-term adoption and expansion. Partner with Korean Field Customer Engineers and Sales to build bespoke architectures, deliver product demos, and run PoCs across Cloudflare’s Developer, Security, and Networking platforms. Use AI-augmented workflows to automate routine tasks and focus on high-value architectural design tied to measurable business outcomes.
Location: Singapore
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Partner with Korean field customer engineers and sales to build bespoke architectures and deliver demos and PoCs across Cloudflare’s portfolio.
  • •Maintain a continuous trusted advisor relationship across the customer lifecycle, supporting onboarding, maturity, renewal, and expansion.
  • •Operate as an AI-augmented engineer by using AI agents and internal platforms to automate routine tasks (e.g., RFP/security responses, sandbox provisioning, basic telemetry monitoring).
  • •Carry a variable quota tied to regional revenue, driving platform adoption, retaining revenue, and identifying cross-sell/up-sell opportunities from product usage.
  • •Translate platform capabilities into measurable ROI outcomes for C-level executives.

Key Requirements

  • •Native Korean speaker with strong English for customer interactions.
  • •3+ years of customer-facing technical pre-sales experience (e.g., Solutions Engineering, Customer Engineering, Sales Engineering) or forward-deployed engineering.
  • •Demonstrated experience building tools with AI and using automation to solve technical and customer-facing challenges.
  • •Foundational understanding of web technologies, internet security, and computer networking, with strong troubleshooting skills.
  • •Strong communication and stakeholder management skills to translate technical details into C-suite strategy.
Experience:3+ yearsPre-salesAI toolingCustomer-facing
Skills:Trusted advisoryTechnical troubleshootingProblem-solvingPresentationStakeholder managementTechnical curiosityAdaptabilityCommercial mindset
Languages:KoreanEnglish
Tech Stack:Workers AIAI GatewayAI agents

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn