PRADA Client Advisor Outlet Gotemba (Gotemba, JP)

Prada Group
Japan
Full timeFunction: SalesEducation: high_schoolSkills: ["Responsibility","Customer focus","Communication","Teamwork","Professional demeanor"]

Deliver exceptional, memorable client experiences as a brand ambassador, centered on understanding customer needs and building meaningful relationships. Drive personal and store sales targets and maintain high-quality service aligned to client-journey standards. Use strong product and brand knowledge, leverage omnichannel thinking, proactively capture and maintain accurate customer data in CRM, and handle client feedback in coordination with leaders and customer service. Support store operations and ensure compliance with retail procedures.

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Prada Group
Prada Group
17 hours ago

PRADA Client Advisor Outlet Gotemba (Gotemba, JP)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver exceptional, memorable client experiences as a brand ambassador, centered on understanding customer needs and building meaningful relationships. Drive personal and store sales targets and maintain high-quality service aligned to client-journey standards. Use strong product and brand knowledge, leverage omnichannel thinking, proactively capture and maintain accurate customer data in CRM, and handle client feedback in coordination with leaders and customer service. Support store operations and ensure compliance with retail procedures.
Location: Japan
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, refined environment and deliver excellence in line with the client-journey ceremony.
  • •Aim to exceed individual sales targets to contribute to overall store success.
  • •Maintain motivation to achieve KPI goals and sustain top service and sales quality.
  • •Demonstrate deep understanding of product and brand history/culture and use it in customer communication.
  • •Collect customer information, accurately input it into the CRM system, strengthen relationships, and enable personalized approaches and future business opportunities.

Key Requirements

  • •High school education or higher.
  • •Strong passion for fashion and being a fan of Prada/Miu Miu/Church’s.
  • •Sales and customer-building experience in luxury brands, premium luxury, or select shops.
  • •Experience selling Ready-to-wear, Shoes, and Leather Goods.
  • •Business-level English, Chinese, or Korean usage with required business-level Japanese skills.
Experience:Luxury fashionPremium luxurySelect shops
Education:High School
Skills:ResponsibilityCustomer focusCommunicationTeamworkProfessional demeanor
Languages:JapaneseEnglishChineseKorean
Tech Stack:CRM systemE-commerceSmartphoneDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn