Quota Operations Manager

DocuSign
São Paulo
Workplace: HybridFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Problem-solving","Analytical skills","Attention to detail","Stakeholder communication","Process improvement"]

Own run-the-business quota operations for a global go-to-market organization. Execute recurring quota activities (runs, true-ups, transfers, adjustments), manage quota tickets and exceptions, and maintain accurate, auditable operational data. Partner with GTM Operations, Finance, Compensation, and DTS to validate calculation outcomes and integrations across Oracle EPM, Salesforce, Snowflake, Workday, and Xactly—while driving continuous process improvements and clear field-facing enablement.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DocuSign
DocuSign
1 day ago

Quota Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live

Job Summary

Own run-the-business quota operations for a global go-to-market organization. Execute recurring quota activities (runs, true-ups, transfers, adjustments), manage quota tickets and exceptions, and maintain accurate, auditable operational data. Partner with GTM Operations, Finance, Compensation, and DTS to validate calculation outcomes and integrations across Oracle EPM, Salesforce, Snowflake, Workday, and Xactly—while driving continuous process improvements and clear field-facing enablement.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Execute recurring quota processes including quota runs, true-ups, transfers, leave-of-absence adjustments, promotions, and manual exceptions.
  • •Process and quality-check quota updates across Sales and Customer Success to meet agreed service-level expectations.
  • •Maintain quota snapshots, publication files, exception logs, and operational records through monthly and quarterly cycles.
  • •Investigate operational issues to identify root causes and recommend process or system improvements; coordinate cross-functionally when needed.
  • •Validate data mappings, business rules, calculation outcomes, and downstream outputs; support CRP/SIT/UAT testing and create field-facing enablement materials.

Key Requirements

  • •8+ years of experience in Sales Operations, Revenue Operations, FP&A, or GTM Strategy & Operations, with exposure to quota or territory planning.
  • •Experience working with planning systems, ideally Oracle EPM Planning or Sales Planning, including business rules, forms, and scenarios.
  • •Ability to build and operationalize analytical models for quota setting and performance/headcount/productivity planning.
  • •Strong experience with Excel or Google Sheets, large datasets, and complex formulas.
  • •Experience connecting CRM and data platforms, including Salesforce and Snowflake, and integrating operational deliverables to business outcomes.
Experience:SaaSSubscription-based business modelRevenue OperationsSales OperationsFP&A
Education:Bachelor's
Skills:Problem-solvingAnalytical skillsAttention to detailStakeholder communicationProcess improvement
Languages:EnglishPortuguese
Tech Stack:Oracle EPMSalesforceSnowflakeWorkdayXactlyExcelGoogle SheetsSmart ViewOracle EPM Sales Planning

Company Brief

DocuSign
Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.
Industry: LegalTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2003
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor