SDM Training - RCM

Huron
India
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Influence","Mentorship","Leadership","Collaboration","Presenting"]

Own end-to-end design, deployment, and scale-up of digital RCM training solutions across new-hire, lateral, and leadership programs. Strategize and govern training effectiveness to meet business metrics, client SLAs, compliance standards, and employee development goals. Lead and mentor RCM trainers and content teams, digitize learning (e-learning, microlearning, scenarios), implement LMS delivery (preferably Workday LMS), and measure ROI using Kirkpatrick and Phillips models.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huron
Huron
1 month ago

SDM Training - RCM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Own end-to-end design, deployment, and scale-up of digital RCM training solutions across new-hire, lateral, and leadership programs. Strategize and govern training effectiveness to meet business metrics, client SLAs, compliance standards, and employee development goals. Lead and mentor RCM trainers and content teams, digitize learning (e-learning, microlearning, scenarios), implement LMS delivery (preferably Workday LMS), and measure ROI using Kirkpatrick and Phillips models.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Design, deliver, and oversee new-hire onboarding, lateral, role-based refresher, and leadership training across Provider verticals.
  • •Standardize SOP-driven, competency-based training modules across client accounts and partner with Ops leaders to align training to business metrics and SLA performance.
  • •Manage a team of RCM trainers and content developers; conduct trainer calibration, TTT programs, and quarterly capability reviews.
  • •Drive content digitization (e-learning, microlearning, scenario-based modules) and manage LMS deployment (preferably Workday LMS).
  • •Measure training effectiveness and ROI using Kirkpatrick Evaluation Levels and Phillips ROI methodology; track metrics and maintain training compliance and audit readiness.

Key Requirements

  • •Bachelor’s/Master’s degree in Business, Healthcare, or Learning & Development.
  • •Minimum 10–12 years of RCM experience with at least 4 years in training leadership.
  • •2–3 years leading digital or AI learning transformation initiatives.
  • •Experience deploying LMS/LXP platforms.
  • •Experience implementing simulation-based or virtual training environments, plus knowledge of AI tools in learning (e.g., chatbots, content automation tools).
Experience:RCMDigital learningAI learning
Education:
Skills:InfluenceMentorshipLeadershipCollaborationPresenting
Tech Stack:Articulate 360Adobe CaptivateRiseCamtasiaVyondWorkday LMSLMSLXPChatbots

Company Brief

Huron
Huron is a global professional services firm providing consulting and advisory services across healthcare, higher education, life sciences, and commercial sectors, focusing on strategy, operations, technology, and financial transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2002
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn