Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

USAA
United States
Workplace: HybridFull timeUSD 46,370 - 48,870Function: Insurance & ActuarialEducation: high_schoolSkills: ["Customer service","Multitasking","Communication","Problem diagnosis"]

Support USAA members by selling and servicing Property & Casualty personal lines products. Work in a contact-center environment handling inquiries across phone, email, chat, and social channels. Use developing knowledge to prepare quotes, bind new business, and manage policy and billing changes while diagnosing issues and minimizing escalations. Complete a fully paid six-month training program, then work offsite 2 days per week.

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FursaFursa
USAA
USAA
2 months ago

Licensed P&C Insurance Professional - Sales and Service (Signing Bonus)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support USAA members by selling and servicing Property & Casualty personal lines products. Work in a contact-center environment handling inquiries across phone, email, chat, and social channels. Use developing knowledge to prepare quotes, bind new business, and manage policy and billing changes while diagnosing issues and minimizing escalations. Complete a fully paid six-month training program, then work offsite 2 days per week.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Handle member inquiries and maximize Property & Casualty sales by identifying cross-selling opportunities and providing exceptional service across communication channels.
  • •Prepare foundational to moderately complex quotes, bind new business, and support policy, billing, underwriting, and premium change activities for insurance products.
  • •Identify and assess member needs and provide complete, accurate advice and solutions while minimizing transfers, escalations, and call backs.
  • •Operate in a contact center environment and navigate multiple systems/programs while maintaining member engagement across multiple channels.
  • •Maintain required Property & Casualty (P&C) licenses and state registrations and follow risk and compliance policies.

Pay and Benefits

Salary: USD 46,370 - 48,870
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED equivalent.
  • •Currently ACTIVE Property and Casualty or Personal Lines license in your state of residence (or state of hire), with ability to acquire additional licenses as needed.
  • •1 year of customer service experience in insurance, financial services, and/or relevant direct customer service and/or sales experience.
  • •Ability to prioritize and multitask while navigating multiple business applications.
Experience:InsuranceFinancial services
Education:High School
Skills:Customer serviceMultitaskingCommunicationProblem diagnosis
Licenses:Property and Casualty (P&C)Personal Lines

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn