Customer Supply Chain Team Lead (Nutley, NJ, US, 07110)

Reckitt
United States
Workplace: OnsiteFull timeUSD 109,000 - 163,000 annuallyFunction: Supply Chain & LogisticsExperience: 5-7 yearsEducation: bachelorsSkills: ["Leadership","Communication","Problem-solving","Collaboration","Relationship management"]

Lead the Customer Logistics team to deliver exceptional customer service by ensuring complete orders, on-time delivery, accurate transactions, and damage-free shipments. Partner with Sales, Planning, Manufacturing, Distribution Centers, and customers to execute sales and promotional plans and improve communication. Drive continuous improvement using Lean, Six Sigma, root-cause analysis, and process mapping, manage strategic projects and organizational change, and use analytics to inform senior leadership decisions.

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Reckitt
Reckitt
1 week ago

Customer Supply Chain Team Lead (Nutley, NJ, US, 07110)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the Customer Logistics team to deliver exceptional customer service by ensuring complete orders, on-time delivery, accurate transactions, and damage-free shipments. Partner with Sales, Planning, Manufacturing, Distribution Centers, and customers to execute sales and promotional plans and improve communication. Drive continuous improvement using Lean, Six Sigma, root-cause analysis, and process mapping, manage strategic projects and organizational change, and use analytics to inform senior leadership decisions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Manager level

Key Responsibilities

  • •Lead and develop the Customer Logistics Team to deliver exceptional customer service through complete orders, on-time delivery, accurate transactions, and damage-free shipments.
  • •Partner cross-functionally with Sales, Planning, Manufacturing, Distribution Centers, and customers to execute sales and promotional plans and drive customer satisfaction.
  • •Drive continuous improvement initiatives by identifying value-added opportunities and implementing operational enhancements using Lean, Six Sigma, root cause analysis, and process mapping.
  • •Manage strategic projects and organizational change efforts by prioritizing initiatives, engaging stakeholders, and ensuring successful execution of business objectives.
  • •Analyze complex supply chain and customer data to identify trends, develop recommendations, improve workflow efficiency, and support informed decisions by senior leadership.

Pay and Benefits

Salary: USD 109,000 - 163,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid LeaveParental LeaveDiscountsLife Disability

Key Requirements

  • •Bachelor’s degree in Supply Chain Management, Business Management, or related field with 5-7 years of experience in customer service, logistics, forecasting, or supply chain operations.
  • •Proven leadership experience managing direct reports and developing talent within high-performing teams.
  • •Strong retail and customer supply chain expertise, preferably supporting Walmart or other large retailers in an FMCG environment.
  • •Advanced analytical and problem-solving skills to interpret data, identify trends, and drive business decisions.
  • •Excellent communication and technology skills, including proficiency in systems/tools such as Retail Link.
Experience:5-7 yearsFMCGRetailCustomer serviceSupply chainLogistics
Education:Bachelor's in Supply Chain Management, Business Management
Skills:LeadershipCommunicationProblem-solvingCollaborationRelationship management
Tech Stack:Retail LinkLeanSix SigmaRoot cause analysisProcess mappingData analytics

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Reckitt
Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.
Industry: FMCG
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Slough, United Kingdom
Founded: 1999
WebsiteLinkedIn