Salesforce

2 days ago

Qualified Success Architect / Sr Success Architect (UK/I)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Own the successful implementation and adoption of the Agentic Marketing Platform for new and existing customers. Lead onboarding and enablement for the Qualified Agentic Marketing Platform and Piper AI SDR Agent, partnering across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline strategies. Architect and implement solutions integrating deeply with Salesforce and marketing automation, optimize AI-powered buyer engagement across web and email, and deliver strategic recommendations through analytics and ESRs.

Location: England

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead customers through onboarding, implementation, and adoption of the Agentic Marketing Platform and Piper AI SDR Agent.
•Partner with Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
•Architect and implement Qualified solutions integrating with Salesforce, marketing automation platforms, routing workflows, and GTM systems.
•Guide configuration and optimization of AI-powered buyer engagement experiences across web and email channels.
•Translate business objectives into technical solution designs, conversational flows, segmentation and qualification logic, and AI SDR goals; deliver recommendations via analytics and ESRs.

Key Requirements

•5-10 years of Mid Market/Enterprise software experience.
•Deep working knowledge of Salesforce CRM.
•Working knowledge of marketing automation systems.
•Knowledge in web/scripting technologies including HTML, CSS, and JavaScript, plus SaaS applications.
•Bachelor's degree and excellent interpersonal, communication, persuasion, presentation, and writing skills.

Experience:5-10 years

Education:Bachelor's

Skills:Interpersonal skillsCommunicationPresentationProblem-solvingCustomer success orientation

Tech Stack:Salesforce CRMAgentic Marketing PlatformPiper the AI SDR AgentMarketing automation systemsWebHTMLCSSJavaScriptSaaSSalesforce

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

2 days ago

Qualified Success Architect / Sr Success Architect (UK/I)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: England

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Lead customers through onboarding, implementation, and adoption of the Agentic Marketing Platform and Piper AI SDR Agent.
•Partner with Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies.
•Architect and implement Qualified solutions integrating with Salesforce, marketing automation platforms, routing workflows, and GTM systems.
•Guide configuration and optimization of AI-powered buyer engagement experiences across web and email channels.
•Translate business objectives into technical solution designs, conversational flows, segmentation and qualification logic, and AI SDR goals; deliver recommendations via analytics and ESRs.

Key Requirements

•5-10 years of Mid Market/Enterprise software experience.
•Deep working knowledge of Salesforce CRM.
•Working knowledge of marketing automation systems.
•Knowledge in web/scripting technologies including HTML, CSS, and JavaScript, plus SaaS applications.
•Bachelor's degree and excellent interpersonal, communication, persuasion, presentation, and writing skills.

Experience:5-10 years

Education:Bachelor's

Skills:Interpersonal skillsCommunicationPresentationProblem-solvingCustomer success orientation

Tech Stack:Salesforce CRMAgentic Marketing PlatformPiper the AI SDR AgentMarketing automation systemsWebHTMLCSSJavaScriptSaaSSalesforce

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor