Inside Sales Account Manager - South Africa

Dell
Johannesburg
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Pipeline management","Forecasting","Commercial acumen","Relationship building","CRM discipline"]

Own the full sales cycle for a defined set of South Africa medium business customers, driving revenue, margin, and solution-mix targets. Prospect and qualify pipeline through outbound calling, digital touchpoints, and partner collaboration. Lead account planning and forecasting by aligning customer priorities with Dell Technologies solutions. Orchestrate internal and partner teams to deliver proposals and timely deal execution, while maintaining CRM hygiene and disciplined forecasting.

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Dell
Dell
2 days ago

Inside Sales Account Manager - South Africa

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Job Summary

Own the full sales cycle for a defined set of South Africa medium business customers, driving revenue, margin, and solution-mix targets. Prospect and qualify pipeline through outbound calling, digital touchpoints, and partner collaboration. Lead account planning and forecasting by aligning customer priorities with Dell Technologies solutions. Orchestrate internal and partner teams to deliver proposals and timely deal execution, while maintaining CRM hygiene and disciplined forecasting.
Location: Johannesburg
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a defined set of medium business customers in South Africa, owning the full sales cycle to achieve and exceed revenue, margin, and solution-mix targets.
  • •Prospect, develop, and qualify pipeline via outbound calling, digital touchpoints, and partner collaboration.
  • •Lead account planning and forecasting by understanding customer business priorities and aligning Dell Technologies solutions to needs.
  • •Coordinate internal teams and partners (presales, specialists, channel) to deliver proposals, quotations, and timely deal execution.
  • •Maintain accurate CRM hygiene and forecasting discipline to ensure high-quality data and predictable performance.

Key Requirements

  • •5+ years of inside sales or account management experience, preferably in IT/technology or B2B solutions.
  • •Proven track record meeting or exceeding sales targets in a quota-carrying role.
  • •Solid commercial acumen with pipeline management, forecasting, and basic financial/deal-structure understanding.
  • •Ability to work in a fast-paced, matrixed environment collaborating with presales, specialists, and channel partners.
  • •Experience selling to South Africa medium business/commercial customers and knowledge of local buying processes (desirable).
Experience:B2BIT/technologySalesAccount management
Skills:Pipeline managementForecastingCommercial acumenRelationship buildingCRM discipline

Company Brief

Dell
Designs, manufactures and sells computers, servers, storage, networking equipment, and related IT solutions and services for consumers, small businesses, and enterprises worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Round Rock, United States
Founded: 1984
Glassdoor
Glassdoor: 3.8
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