Store Manager, Southkey Midvalley (JOHOR BAHRU, 01, MY, 81100)

Crocs Inc.
Johor Bahru
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 5+ yearsSkills: ["Leadership","Communication","Analytical thinking","Customer focus","Inclusivity"]

Lead a dedicated store team to deliver an exceptional consumer experience and drive sales using Crocs’ C.H.A.R.M service model. Oversee performance across consumer service and metrics, apply analytical thinking and reporting to find opportunities, and maintain visual presentation, product flow, replenishment, and operational standards. Support talent development, coordinate daily activities, manage POS and retail operations, and ensure asset protection, inventory control, and compliance.

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FursaFursa
Crocs Inc.
Crocs Inc.
2 months ago

Store Manager, Southkey Midvalley (JOHOR BAHRU, 01, MY, 81100)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead a dedicated store team to deliver an exceptional consumer experience and drive sales using Crocs’ C.H.A.R.M service model. Oversee performance across consumer service and metrics, apply analytical thinking and reporting to find opportunities, and maintain visual presentation, product flow, replenishment, and operational standards. Support talent development, coordinate daily activities, manage POS and retail operations, and ensure asset protection, inventory control, and compliance.
Location: Johor Bahru
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer service using the C.H.A.R.M service model and lead the store team in surpassing performance metrics including sales and consumer service.
  • •Use analytical thinking and company reporting to identify store opportunities and enable strategic decisions.
  • •Lead visual presentation, product flow, replenishment, and operational standards across the store.
  • •Coordinate, delegate, prioritize, and meet store deadlines with effective follow-up on daily activities.
  • •Support daily retail operations including POS system management, stock replenishment, seasonal pricing and markdowns, loyalty programs, cleanliness/standards, and asset protection, shortage prevention, and inventory control.

Key Requirements

  • •STPM / A Level / Diploma / Advanced Diploma or above (preferred).
  • •Minimum 5 years of total retail experience, preferably with previous Store Manager experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Professional working proficiency in English; proficiency in other languages is an advantage.
  • •Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel, and Email, and ability to operate a retail Point of Sale system.
Experience:5+ years
Skills:LeadershipCommunicationAnalytical thinkingCustomer focusInclusivity
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn