Carvana

1 month ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors as a Customer Advocate, operating Carvana’s custom car haulers with training provided. Load and unload vehicles, inspect the hauler to keep vehicles safe to drive, and complete customer paperwork with detailed notes in the customer tracking system. Drive safely while maintaining a clean record in line with Carvana’s CMV Driver Qualification policy, supporting an improved car-buying experience for customers.

Location: Raleigh

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using Carvana’s custom car haulers.
•Frequently load/unload vehicles and regularly inspect the car-hauler to ensure vehicles remain safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly

Perks:Health InsuranceDentalVision401kOvertimePaid LeaveStudent LoanEquity

Key Requirements

•2+ years of customer-facing experience.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing vehicles in indoor and outdoor conditions.
•Ability to read, write, speak, and understand English.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours) and handle lifting/carrying up to 50 lbs.
•Must pass a drug test, obtain a DOT Medical Card, and have (or obtain) a valid driver’s license; role is not eligible for visa sponsorship.

Experience:2+ years

Skills:Self-motivatedEnergetic

Licenses:NotaryChauffeur's licenseVehicle Verifier license

Certifications:DOT Medical Card

Languages:English

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

1 month ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Raleigh

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles to customers’ doors using Carvana’s custom car haulers.
•Frequently load/unload vehicles and regularly inspect the car-hauler to ensure vehicles remain safe to drive.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Consistently drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly

Perks:Health InsuranceDentalVision401kOvertimePaid LeaveStudent LoanEquity

Key Requirements

•2+ years of customer-facing experience.
•Ability to perform physically demanding tasks, including loading/unloading vehicles and detailing vehicles in indoor and outdoor conditions.
•Ability to read, write, speak, and understand English.
•Ability to walk/stand and sustain physical activity for extended periods (8+ hours) and handle lifting/carrying up to 50 lbs.
•Must pass a drug test, obtain a DOT Medical Card, and have (or obtain) a valid driver’s license; role is not eligible for visa sponsorship.

Experience:2+ years

Skills:Self-motivatedEnergetic

Licenses:NotaryChauffeur's licenseVehicle Verifier license

Certifications:DOT Medical Card

Languages:English

Company Brief

Carvana

Industry: Automotive

Website