Service Engineer

Eaton
Jakarta
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: associatesSkills: ["Communication","Troubleshooting","Problem-solving"]

Provide after-sales technical service for Eaton UPS equipment, including installation, testing, commissioning, repair, preventative maintenance, troubleshooting, and engineering change upgrades. Recommend scheduled overhauls and life-cycle parts replacements, assist with product roll-out and start-up, and ensure 24x7 standby coverage via a rotational duty schedule. Serve as a single point of contact for defined service contracts, maintain service records and reporting, deliver customer training, and support Quality Management System (QMS) continuous improvement.

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Eaton
Eaton
2 days ago

Service Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide after-sales technical service for Eaton UPS equipment, including installation, testing, commissioning, repair, preventative maintenance, troubleshooting, and engineering change upgrades. Recommend scheduled overhauls and life-cycle parts replacements, assist with product roll-out and start-up, and ensure 24x7 standby coverage via a rotational duty schedule. Serve as a single point of contact for defined service contracts, maintain service records and reporting, deliver customer training, and support Quality Management System (QMS) continuous improvement.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide after-sales technical and services support, including technical advice, troubleshooting, and resolution of faults.
  • •Perform installation, testing, commissioning, repair, modifications, preventative maintenance, and engineering change upgrades.
  • •Maintain adequate records and systems, including daily logs and workflow documents.
  • •Serve as single point of contact for specified service contracts (including 24x7) while working with sales to drive additional sales.
  • •Deliver customer training on equipment operation and maintenance and represent the company in customer support to ensure satisfaction.

Pay and Benefits

Perks:Retirement SavingsWellness StipendFlexible Work

Key Requirements

  • •Diploma or equivalent (or higher) in electrical or electronics discipline.
  • •UPS service background preferred with at least 2 years of experience.
  • •Preferred UPS service experience for Eaton UPS systems.
  • •Good communication skills.
  • •Ability to support quality management and continuous improvement practices.
Experience:UPSElectricalElectronics
Education:Associate's in electrical/electronics
Skills:CommunicationTroubleshootingProblem-solving
Tech Stack:UPSElectricalElectronicsQuality Management System (QMS)

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn