Intern - Customer Care

Philips
Singapore
Workplace: HybridInternshipFunction: Healthcare (Clinical, Medical, Wellness)Education: certificationSkills: ["Communication","Stakeholder management","Root cause analysis","Research","Documentation"]

Support a dedicated departmental support process by assisting with day-to-day operational and administrative tasks. Conduct research on relevant topics, analyze project-related data for trends and anomalies, and provide actionable recommendations. Contribute in team meetings, capture accurate minutes, and prepare reports for internal and external stakeholders. Organize and maintain departmental documentation while learning industry best practices in a dynamic environment.

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Philips
Philips
14 hours ago

Intern - Customer Care

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Support a dedicated departmental support process by assisting with day-to-day operational and administrative tasks. Conduct research on relevant topics, analyze project-related data for trends and anomalies, and provide actionable recommendations. Contribute in team meetings, capture accurate minutes, and prepare reports for internal and external stakeholders. Organize and maintain departmental documentation while learning industry best practices in a dynamic environment.
Location: Singapore
Workplace: Hybrid
Employment Type: Internship
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Intern level

Key Responsibilities

  • •Support a dedicated departmental support process and help ensure smooth operations by collaborating with stakeholders.
  • •Assist with day-to-day strategic, operational, and administrative tasks to meet continuous improvement goals.
  • •Conduct research and investigate current trends and best practices to provide insights for ongoing projects.
  • •Analyze departmental data to identify trends, patterns, and anomalies, then deliver actionable recommendations.
  • •Maintain and organize departmental documentation, and prepare accurate reports and presentation materials as needed.

Key Requirements

  • •Diploma in any discipline and active student status at a local Polytechnic.
  • •Ability to manage stakeholders effectively and communicate clearly.
  • •Experience with root cause analysis (RCA) and applying insights to improve processes.
  • •Ability to conduct research, analyze information, and provide actionable findings.
  • •Proficiency with documentation and reporting, including Microsoft Office.
Education:Certification / Diploma
Skills:CommunicationStakeholder managementRoot cause analysisResearchDocumentation
Tech Stack:Microsoft Office

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn