Claims Specialist (Perth, WA, AU, 6000)

Allianz
Perth
Workplace: HybridFull timeFunction: Insurance & ActuarialSkills: ["Attention to detail","Communication","Analytical thinking","Empathy","Customer focus"]

Assess and manage personal injury and commercial claim needs using sound decision-making, including interpreting treatment and rehabilitation requirements. Case-manage claimants to maximize return-to-work and return-to-health outcomes, maintain high customer service standards, and act as an escalation point for colleagues. Stay current with insurance guidelines, legislation, regulations, and policy changes that impact claims functions. Collaborate with stakeholders and apply business and industry knowledge to support effective outcomes.

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FursaFursa
Allianz
Allianz
16 hours ago

Claims Specialist (Perth, WA, AU, 6000)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Assess and manage personal injury and commercial claim needs using sound decision-making, including interpreting treatment and rehabilitation requirements. Case-manage claimants to maximize return-to-work and return-to-health outcomes, maintain high customer service standards, and act as an escalation point for colleagues. Stay current with insurance guidelines, legislation, regulations, and policy changes that impact claims functions. Collaborate with stakeholders and apply business and industry knowledge to support effective outcomes.
Location: Perth
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Assess and manage claimant injury needs across various claim profiles.
  • •Evaluate reasonable and necessary treatment and rehabilitation requirements.
  • •Case-manage claimants to maximize return-to-work and return-to-health outcomes.
  • •Maintain high customer service standards and build relationships with key stakeholders, including acting as an escalation point.
  • •Stay current with insurance guidelines, legislation, regulations, court decisions, and policy changes affecting claims.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

  • •Experience managing bodily injury claims within a Workers Compensation environment.
  • •Ability to interpret and analyse complex information and apply/interpret legislation.
  • •High attention to detail and technical proficiency with systems, software, databases, and reporting tools.
  • •Excellent verbal and written communication skills with empathy and compassion balanced with commercial outcomes.
  • •Ability to stay ahead by leveraging emerging technologies in a rapidly evolving digital landscape.
Experience:InsuranceWorkers compensation
Skills:Attention to detailCommunicationAnalytical thinkingEmpathyCustomer focus

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn