Ecommerce Fulfillment Manager
Samsung
Plano
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 6+ yearsEducation: bachelorsSkills: ["Process improvement","Cross-functional collaboration","Metrics-based decision making"]Own day-to-day ecommerce fulfillment operations for orders placed on Samsung.com, ensuring timely delivery and order accuracy. Partner with logistics/shipping partners, Supply Chain, Category Managers, and Customer Service to resolve exceptions, improve SLAs, and prevent issues like backorders and end-of-life replacements. Build and maintain standardized operating procedures and use KPI metrics and operational data to drive continuous improvement.
