Team Lead - Content & Onboarding

Delivery Hero
Dhaka
Workplace: OnsiteFull timeFunction: Content & Editorial (Writing/Editing)Skills: []

Lead and manage incubation and content team members to deliver onboarding performance, including a 60-day vendor incubation journey and achievement of key metrics. Own accurate menu creation, timely updates, and dish-level photography aligned to SOPs, while training vendors on tablet operations and ordering workflows. Support deal sourcing by testing pricing, promotions, and go-to-market initiatives, and drive continuous improvement through quality checks and performance reporting.

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FursaFursa
Delivery Hero
Delivery Hero
1 month ago

Team Lead - Content & Onboarding

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead and manage incubation and content team members to deliver onboarding performance, including a 60-day vendor incubation journey and achievement of key metrics. Own accurate menu creation, timely updates, and dish-level photography aligned to SOPs, while training vendors on tablet operations and ordering workflows. Support deal sourcing by testing pricing, promotions, and go-to-market initiatives, and drive continuous improvement through quality checks and performance reporting.
Location: Dhaka
Workplace: Onsite
Employment Type: Full time
Job Function: Content & Editorial (Writing/Editing)
Seniority: Manager level

Key Responsibilities

  • •Lead and manage incubation and content team members, ensuring SLAs and quality standards are met.
  • •Oversee the 60-day vendor incubation journey and drive achievement of key metrics.
  • •Ensure accurate menu creation, timely updates, and dish-level photography aligned with SOPs.
  • •Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes.
  • •Support deal sourcing and early-stage testing of pricing, promotions, and go-to-market initiatives, including reporting and quality checks.

Key Requirements

Languages:English
Tech Stack:Google SheetsExcelPowerPointGoogle SlidesTabletSOPs

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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