Supervisor - Hurstville (Sydney, AU)

Sephora
Sydney
Workplace: OnsiteFull time33.37+ hourlyFunction: SalesSkills: ["Leadership","Mentoring","Coaching","Communication","Data-driven decision making","People management","Customer service","Sales management"]

Lead client experience and a team of 20+ beauty advisors at Sephora’s new Hurstville store. Drive a high-performance selling culture to exceed KPIs and sales targets, coach and develop the team, and use reporting data to make operational decisions. Serve as the Client Experience Lead, oversee day-to-day store matters, and collaborate with senior management while gaining exposure across beauty, skincare, haircare, and wellness categories.

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Sephora
Sephora
3 hours ago

Supervisor - Hurstville (Sydney, AU)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead client experience and a team of 20+ beauty advisors at Sephora’s new Hurstville store. Drive a high-performance selling culture to exceed KPIs and sales targets, coach and develop the team, and use reporting data to make operational decisions. Serve as the Client Experience Lead, oversee day-to-day store matters, and collaborate with senior management while gaining exposure across beauty, skincare, haircare, and wellness categories.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Shape the client experience and embody the Sephora brand as a role model and mentor.
  • •Lead a high-performance selling culture to exceed KPIs and sales targets through targeted coaching and development.
  • •Use and interpret reporting data to inform operational decisions in collaboration with senior store leadership.
  • •Facilitate open communication, provide feedback, and maintain consistent dialogue within the wider management team.
  • •Serve as the Client Experience Lead (CEL), overseeing client and team matters and making critical in-store decisions.

Pay and Benefits

Salary: 33.37 hourly
Perks:Parental LeaveLife InsuranceGym MembershipHealth Insurance

Key Requirements

  • •Extensive retail management experience, including profit and loss, sales forecasting, people management and training, stock control, and visual merchandising.
  • •Proficient in Microsoft Office Suite for interpreting data and daily reporting.
  • •Hands-on leader who coaches and motivates on the sales floor.
  • •Deep passion for delivering exceptional client service and creating an engaging experiential retail environment.
  • •Available to work a rotating roster, including late nights, weekends, and public holidays.
Experience:Retail
Skills:LeadershipMentoringCoachingCommunicationData-driven decision makingPeople managementCustomer serviceSales management
Tech Stack:Microsoft Office SuiteMicrosoft Office

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn