Senior Executive - Learning and Development (UAEN) - Jumeirah Living World Trade Center

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Education & TrainingEducation: certificationSkills: ["Team player","Team leader","Listening","Problem-solving","Prioritization"]

Plan and manage the monthly and annual training calendar for Jumeirah Living World Trade Centre, coordinating departmental trainer meetings and ensuring training records, reporting, and trainer bonus summaries are completed accurately. Support colleague induction training, facilitate group courses aligned to identified needs, and ensure training standards and SOP compliance. Bring hospitality exposure and prior learning & development experience to help colleagues grow in a diverse, customer service-oriented environment.

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FursaFursa
Jumeirah
Jumeirah
1 week ago

Senior Executive - Learning and Development (UAEN) - Jumeirah Living World Trade Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Plan and manage the monthly and annual training calendar for Jumeirah Living World Trade Centre, coordinating departmental trainer meetings and ensuring training records, reporting, and trainer bonus summaries are completed accurately. Support colleague induction training, facilitate group courses aligned to identified needs, and ensure training standards and SOP compliance. Bring hospitality exposure and prior learning & development experience to help colleagues grow in a diverse, customer service-oriented environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Plan the monthly and annual training calendar and facilitate departmental trainers meetings.
  • •Verify monthly training records, prepare training hours summary reports, and submit trainers bonus summaries monthly.
  • •Brief new colleagues on training matters using the colleague induction checklist.
  • •Facilitate group training courses based on identified training needs and ensure training materials and practices support Jumeirah Vision.
  • •Maintain awareness of departmental SOP standards and comply with set standards at all times.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveFlights HomeLearning BudgetReduced HotelAnnual Leave

Key Requirements

  • •Previous experience in hospitality, preferably guest-facing areas such as Front Office, Food & Beverage, or Sales, with exposure to Human Resources.
  • •Proven Learning and Development experience, including administrative coordination and day-to-day operational support.
  • •Experience working in a culturally diverse workforce or in a customer service-oriented industry.
  • •Demonstrated ability to work under pressure, meet deadlines, and manage multiple priorities.
  • •Diploma-level qualification in Hospitality, Human Resources, Learning & Development, or a related discipline.
Experience:HospitalityHuman resourcesLearning and developmentGuest-facingCustomer serviceCulturally diverse workforce
Education:Certification / Diploma in Hospitality, Human Resources, Learning & Development, or a related discipline
Skills:Team playerTeam leaderListeningProblem-solvingPrioritization

Eligibility

Nationality:UAE National

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn