Part Time Universal Banker - 20 Hours - Eastway Drive

Truist Financial
Charlotte
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal skills","Communication skills","Client service","Multitasking","Customer engagement"]

Provide timely, accurate processing of client transactions while delivering a high-quality service experience. Educate customers on digital self-service banking (ATMs, Online and Mobile) and cross-train to support outbound calling and Integrated Relationship Management (IRM). Help with new account openings and problem resolution, participate in retail community leadership routines, and follow internal controls, operational procedures, and risk management policies.

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Truist Financial
Truist Financial
1 month ago

Part Time Universal Banker - 20 Hours - Eastway Drive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality service experience. Educate customers on digital self-service banking (ATMs, Online and Mobile) and cross-train to support outbound calling and Integrated Relationship Management (IRM). Help with new account openings and problem resolution, participate in retail community leadership routines, and follow internal controls, operational procedures, and risk management policies.
Location: Charlotte
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience by completing complex and standardized client transactions and accurately handling assigned monies.
  • •Educate clients on digital self-service solutions, including ATMs, Online and Mobile banking, to enhance the client experience.
  • •Support the team sales process through outbound calls, identifying client needs/opportunities, and referring clients to appropriate team members or specialists.
  • •Apply Integrated Relationship Management (IRM) to deliver Truist expertise and solutions for clients’ unique needs.
  • •Serve as a secondary contact for new account openings and problem resolution, and adhere to internal controls, operational procedures, and risk management policies.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller, cash handling, or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills and ability to interact with clients and prospects.
  • •Ability to use computer/PC keyboard and software skills (including Microsoft Office), multitask under time constraints, and work weekends/extended hours as needed.
Experience:BankingClient serviceSales
Education:High School
Skills:Interpersonal skillsCommunication skillsClient serviceMultitaskingCustomer engagement
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPC keyboardComputer applications

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn