Remote Bilingual Client Care Representative
Ontario, Alberta, Manitoba, New Brunswick, Nova Scotia, Prince Edward Island
Workplace: RemoteFull timeCAD 20 - 21 hourlyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-focused","Professional communication","Problem-solving","Attention to detail"]Provide outstanding customer service in a Customer Care Centre by resolving inbound inquiries and complaints via phone, email, and chat. Navigate computer systems to track calls, gather accurate information, and follow the right next steps based on the nature of each inquiry. Enhance customer relationships and build loyalty through professional, timely, and accurate support while working Monday–Friday EST hours.
